Sofitel Lisbon Liberdade

Avenida da Liberdade, 127 | Lisbon 1250-140  [SEE MAP]Lisbon  [SEE ADDRESS]
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Courtesy of Sofitel Lisbon Liberdade

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Guest Reviews

TripAdvisor Traveler Rating 5

Staff make the difference

Jan 24th, 2020

Nice hotel, great facilities, however what made our stay were the staff they were fantastic. Nothing was too much trouble, we were well looked after. They arranged car rental, restaurant reservations, boarding passes etc TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

A weekend away in Lisbon

Jan 24th, 2020

Stayed at this hotel as part of a concert package for one night. Hermes soap and body products are provided and free coffee/tea/water are available and a good (but expensive) mini-bar is in the room. Hotel also provides turn down service and the beds are comfortable. Good central location in Lisbon and the staff are friendly. The main issue was the lack of detail to the cleanliness (hairs left in bathroom) and the attention to detail. Bathrobes were provided but they were tired and grey. Upon opening my robe someone’s t-shirt fell to the floor. Not sure if it’s the cleaner’s or a previous guest had forgotten it. Electrical outlets were in weird places and many did not work. Bose speaker system was provided but you will need an adapter to charge/play any modern iPhone/Android. Ordered room service but the food wasn’t great and my sandwich was served with withered lettuce and was tasteless. In room beverages are extortionately priced so I would recommend going to one of the many great local shops for any wine/snacks/alcohol if you would like to consume anything in your room. Would recommend this hotel but it isn’t cheap and doesn’t have the level of quality that you would be expect from a 5 Star hotel in such a great European city. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Brilliant stay and service

Jan 20th, 2020

Second time staying here and this better than the first! Checked in with two other couples and the excellent service at reception continued through to the rest of our 5 day stay. The breakfast was of a very good and the restaurant was above our expectations! I have no hesitation in booking here again as would our friends on this holiday. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Only Location

Jan 14th, 2020

The location was good , but the room was not what we were supposed to have , the lady at the reception she was not friendly at all and the way she was talking to us it was like we were the reason she had to work during new year holidays . The Cafe at the lobby overcharged us ( for sure double check your receipt ) The only positive thing was the location of hotel TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Elegant and fabulous location

Jan 11th, 2020

We loved this hotel - best aspect is the wonderful staff - Jorge, especially, made our trip especially outstanding. The location is perfect - gorgeous, elegant avenue, walkable to everything. And they bring Bacci kisses to your room every night. This is the place to stay in Lisbon! TRIPADVISOR.COM USER 

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