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at the Sofitel Lisbon Liberdade
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Great location, outstanding service!
Mar 7th, 2020
My wife and I just spent 6 nights at the Sofitel Lisbon and we were very impressed. They recognized my Diamond status and provided us with a great upgrade to a Junior suite which was much appreciated. The hotel is located in great location, walking distance to all of the major sites of Lisbon and very close to great restaurants. The service was very professional and attentive. We would encourage visiting some of the great restaurants in the area, beautiful fish and affordable. We would highly recommend this hotel. TRIPADVISOR.COM USER
Lovely luxury hotel
Mar 6th, 2020
Great hotel. Great location. Served by airport bus stops right outside also metro. 15-20 min walk to centre. Lovely rooftop pool with panoramic views. Rooms large and beautifully furnished and maintained. We had a room at the rear with a balcony. TRIPADVISOR.COM USER
Great option while jn Lisbon
Feb 29th, 2020
Very good location, attentive staff, and amazing breakfast are the recipe for success. Claudia the Guest Experience Manager can share with you the best spots in Lisbon. Rooms are comfortable and sound proof. Will be back ! TRIPADVISOR.COM USER
Feb 15th, 2020
Arrived on a Monday morning around 10:30 and was able to check in right away. Rooms are a decent size, remember this is Europe. There’s a wardrobe closet, no dresser. The beds are so comfortable. The breakfast buffet included so many items-bread, fruit, meat, hot and cold cereal, juice, yogurt, pastries, eggs, potatoes, sausages, mini croquettes, you get the idea. The location is perfectly situated on the main avenue and walking distance from many attractions. The staff were amazing!!! Granted they were doing their job, but they made me feel like I was their only hotel guest and gave suggestions to restaurants and tours, and even a short lesson in the Portuguese language. We were always greeted with a smile when returning to the hotel. There are only two items that I found “different”. (1) the shower doors don’t extend the length of the shower and there wasn’t an exhaust fan, (2) getting the temperature right in the room was a bit tricky. None of those would prevent me from staying there again. TRIPADVISOR.COM USER
Telmo on reception made my stay a great one
Feb 12th, 2020
When I arrived at the hotel a crowd of Chinese tourists was coming out. After they dispersed a friendly porter called Nelson took my suitcase and showed me to reception where I was warmly welcomed by Telmo who looked after me throughout my stay. Being a gold member I got an upgrade from a 25m2 superior room to a 28m2 luxury room which was great as when I peeked inside a superior room I saw that it was really small. My room was at the end of the corridor so had extra space which made a difference. I also liked the special gold key card holder for gold members. There were two armchairs with footstools (sorely missed during my recent stay at the Sofitel in Abu Dhabi) on either side of an oval table which had a flower, a welcome note and some cakes on it which was a nice touch. There was also a free bottle of water on each side of the bed and the minibar was well stocked. The bathroom had a walk-in shower. The overhead rain shower was on the side with the glass panel but the normal shower was on the open side so water goes everywhere when you have a shower so they should probably add a shower door. As everyone has mentioned the exercise room on the lower ground floor is tiny with a Technogym treadmill, upright bike, seated bike a Unica multi-station and a few light barbells. However, the hotel will sell you a voucher for €15 to use a nearby gym and pool and apparently they are planning on doing some renovations soon so hopefully there will soon be a better gym. On the first night I had dinner in the hotel restaurant AdLib. The menu was limited but the food and service were good. I had lunch there the second day and there was a good value tasty lunch menu at €18 for 2 courses and €22 for 3 courses. I had a free drink in the bar with my gold member voucher and the barman made me an excellent gin and tonic with some extra ingredients. The second evening I had an amazing dinner at 100 Maneiras in the old town and when I got back I was told that Telmo had organized another free cocktail for me in the hotel bar which was really nice of him. It's because of staff like him that I love to stay at the Sofitel as they always make you feel special. TRIPADVISOR.COM USER
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