Sofitel New York

45 West 44th Street | New York, NY 10036-6613  [SEE MAP]New York, NY  [SEE ADDRESS]
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at the Sofitel New York

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Guest Reviews

TripAdvisor Traveler Rating 5

Elegant and Stylish Hotel Near Broadway

Jul 15th, 2019

We were in New York to see Moulin Rouge on Broadway and chose Sofitel because of its proximity to Broadway (on West 44th) and because we had enjoyed other Accor hotels in Europe. We were not disappointed. The entire hotel has a quiet elegance to it without being ostentatious. This includes the lobby, the bar and restaurant and our room. There is a good fitness center in the basement. The rates were competitive, especially considering it included breakfast and two free drinks. (We could have chosen a lower rate without breakfast.) We did not have dinner here but had a drink in the bar and the wine was very good. The full breakfast Sunday morning was excellent. My wife, who is the coffee drinker, said it was really good, and the tea was a high quality brand served in a pot. Perhaps best was the courtesy, helpfulness and friendliness of the staff - from the bellhop who greeted us when we first pulled up to the various front desk personnel to the serve in the bar and the hostess and server at breakfast. Nothing was too much trouble and they all seemed to take pride in the hotel and making sure their guests were taken care of. The only minor criticism is the lack of a coffeemaker in the room, forcing you to get up, get dressed and go downstairs for coffee in the morning. Having said that, the coffee was complimentary and first rate. Also, the only ice available was by calling room service (which is available 24/7) , but I was told the ice machines are being replaced, so this is temporary. We really enjoyed our stay here and look forward to returning soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Magnificent Hotel - Location, People and Rooms top quality

Jul 15th, 2019

Love Sofitel Brand and not disappointed here. From the moment we arrived felt welcomed safe and relaxed. Great room, lucky enough too have a suite which was fantastic. Loved atmosphere of the place and the staff were all polite and helpful. concierge helped us a number of times, and checking in and out was a breeze. highly recommend coming here. The quality of the hotel is fantastic but when you overlay the location just of 5th Ave and not far from Times square it really works as a great base for NYC TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Stay for a Week

Jul 15th, 2019

This was a trip for my niece for her graduation. It was myself, my sister and niece. This hotel was excellent in every way. We loved the location, not too far from Times Square, but far enough to not have the hustle and noise from that area. It was very near 5th ave which was great. We ate on 45th street, which is on the backside of the hotel (go out the restaurant door) a few times because there were several options for food. There were also delis, coffee shops and quick bite places on 45th. Our room was spacious and the beds were very comfortable. We had breakfast included and it was wonderful. All the staff in the restaurant were so friendly and helpful, but our favorite waiter was Ronald. He chatted with us each day, and made sure everything was perfect. His warm smile and kind words helped start our day off perfectly. The service in the entire hotel was top notch. From check in to check out, the front desk staff was friendly and helpful. I can't really remember all of the names, but ALL of the front desk staff exceeded my expectations. I am already planning a return trip with my husband, and will definitely stay at the NYC Sofitel again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Hotel

Jul 14th, 2019

The location is very central. All the staff was very friendly. I really enjoyed the "a la carte" breakfast. Delicious ! Did not have time for enjoying the fitness but seems it is a great one. Thank you to everyone especially at the front office, the concierge desk and the breakfast team . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great! Wonderful beds!

Jul 13th, 2019

The hotel has a great location, good rooms, an perfect beds and pillows!!!!! YOU WILL SLEEP SO WELL!! rooms with good sizes, super friendly staff, that speaks several languages, nothing really bad to say. My only observation is that BUSINESS travelers might not like it so much as the rooms do not have proper desk and chair to work, neither the lobby is prepared for that. Also, INTERNET was a problem while I was there. For that reason, I did not give 5 starts to Sofitel New York. However, I will be back! TRIPADVISOR.COM USER