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at the Sofitel New York
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Oct 24th, 2020
Location is perfect for business and easy access even if you are in vacation is perfect place as several shopping center and luxury shop brand. comfortable, clean room. Perfect service quick. Great staff at the reception and very helpful. TRIPADVISOR.COM USER
excellent location, comfortable, classic style accommodations
Aug 31st, 2020
Nice spacey, comfortable rooms for NYC, we like the quiet even being in the middle of hustle and bustle of the Big Apple- my wife and I have stayed several occasions and find that its pleasant value with nice European Flair TRIPADVISOR.COM USER
Wonderful hotel and people, but no longer visiting New York
Jun 5th, 2020
Everyone who works at this Sofitel have been wonderful, and we have celebrated family events and anniversaries here. We are sorry for the lost wages of the employees recently. We will miss these experiences because there is no way that we will be traveling to NYC this year or next year. We have many other safe and enjoyable places to go. It’s sad that we no longer can enjoy NYC. TRIPADVISOR.COM USER
business trip in NYC
Mar 14th, 2020
i was booked to stay here for 14 days and my room was upgraded...the room was very spacious considering space in NYC is a luxury. the basic stuff in a hotel was provided except for teapot and complimentary teas and coffees. i also tried room service for my dinner and breakfast,i must say it is a bit pricey. if you have time, there are a lot of options around the area...also, refilling of shampoos, conditioners and body lotions were inconsistent..there were days when i have a lot of shampoos but no conditioners...i think the body lotion was only refilled twice. the location of this hotel is a plus. TRIPADVISOR.COM USER
5-Star Customer Service !
Mar 10th, 2020
A huge, enormous and gigantic, "Thank you, thank you!", to Alan, at the front desk of this NY hotel for sorting out a bookjng snafu that we had made. We very much appreciated the courteous and professional manner in which he handled our call; and are so thankful for his wish to help us out, which he did! And more, by blessing us with a room upgrade. Not to mention his advice on how to best reach the hotel, and the sights to see. Our sincerest thanks and applause for such terrific customer service. Bravo! TRIPADVISOR.COM USER
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