Sofitel New York

45 West 44th Street | New York, NY 10036-6613  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of Sofitel New York

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at the Sofitel New York

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Guest Reviews

TripAdvisor Traveler Rating 5

Breakfast included the bomb!

Nov 17th, 2019

Great location, breakfast package worth the cost! Great oatmeal and french press coffee...the reason we stay at this hotel...plus the breakfast staff is top notch. Walking distance to subway,good restaurants, and the theatre. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Amazing Stay

Nov 16th, 2019

This is not our first time in Sofitel NYC and certainly not the last. Excellent location , amazing service and always every friendly team. Simply one of the very best hotels in NYC. Well done Sofitel !! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

We left a good hotel to come to a great hotel.

Nov 15th, 2019

I think this is our third stay at the Sofitel. We had three nights PAID FOR at another local name-brand hotel in the area. Wifey got it as part of a benefit auction thing. Anyway, we stopped by for a drink at Gaby’s prior to the also-paid-for dinner at the Strip House just down the street. Wifey decides we love the Sofitel enough to leave the other the next morning and move in here for two nights, so we did. Decision made - this is our home for all future trips to the City. No sense in looking elsewhere. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

10/10 Location. 3/10 everything else.

Nov 15th, 2019

Let me start off by saying that the location of this hotel is the main draw card. Lobby/entrance is also very nice indeed. Sleep quality was very good. My room was quiet and the large window was equipped with good quality coverings which kept the room dark for sleeping. The bed and mattress were both obviously very good quality. Excellent. I am not sure, but I get the feeling that this hotel has not always been a Sofitel, or, if it has, they have elected to refurbish some parts and not others. For example, in the bathroom was a huge, old, telephone next to the toilet. It looked like state-of-the-art technology circa 1993... Also, wallpaper was hanging off in the bathroom above the bath tub. Staff are friendly to your face, however that is where it stops. When we checked in, it was evident there was a small problem which needed rectification. A very attentive concierge took my details and promised to look in to it right away and get back to me. I stayed at the hotel for over a week and never heard a thing...at these prices and with the level of competition from other hotel providers - that level of "service" is unforgivable. Finally, there are NO coffee/tea making facilities in your room. To get your morning hot drink, you need to shlep through the breakfast restaurant to a lonely "naughty corner", which has an urn and tea/coffee stuff. Bad luck if you want to have a tea in the evening... your only option would probably be to order it from room service which will probably cost you US$45 when all tips and service charges are included! Overall, I must say that I left this hotel feeling that much work was required to bring this hotel up-to-standard. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good atay

Nov 14th, 2019

Excellent location in midtown. Despite the location the hotel and rooms were quiet Check in was very smooth and managed to get an early check in. The room was fairly compact but reasonable for NY. Beds were comfortable with good quality linen. Everything else as expected. Surprised that there was no kettle in the room - did deliver it on request as they did with a yoga mat. The gym was small, however well equipped and had capacity on the couple of occasions I visited. Checkout was also smooth. I do like the service which is more subtle than other NY hotels. TRIPADVISOR.COM USER 

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