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at the Sofitel Warsaw Victoria
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Excellent stay ....
Sep 4th, 2020
We always stay at this hotel, but due to Covid-19 we were a little anxious. But we need not have worried! From the moment we arrived the staff could not have done enough for us. We were allocated a lovely room overlooking the Square. At all times our welfare was important and we felt safe the whole time we were there. Hand sanitisers were in reception and the lifts as well as in the entrance to the breakfast room. Breakfast was available - hot and cold dishes available. You could choose what you wanted and it would be delivered to your table. The swimming pool area was open and numbers are limited so you always felt safe. The bar area ensured tables were cleaned after each use, the restaurant was not open but you could eat in the bar from a limited menu. Good choice of wines and cocktails available. This hotel is in a brilliant location to explore Warsaw. Thank you very much Sofitel Warsaw for another wonderful stay and we look forward to staying with you again in 2021. We wish you luck for the remainder of 2020! TRIPADVISOR.COM USER
Le Luxe par excellence
Aug 28th, 2020
I wanted to thank you for the welcome we received. We felt pampered as if we were at home and our stay was safe and really memorable. A big thank you to the reception team especially Knysztot and the night Kamil for their availability and their many tips during our stay and also for their good mood and their little daily attentions. As well a big thank you to the bartender who looked after us on Saturday night. The cocktails were excellent. I would like to congratulate you for the measures taken at the current situation, they are excellent and safe in my eyes. TRIPADVISOR.COM USER
Aug 24th, 2020
Nothing to say except everything was perfect! Staff very nice and helpful, room spacious and highly comfortable, great sanitary measures (Covid context), parking lot (simply a bit expensive), calm, very central (10min away from main historical avenue). A great choice for your in Warsaw! TRIPADVISOR.COM USER
Aug 15th, 2020
For me the best hotel in Warsaw 👏 Near to my family and old town. Is very clean and modern. The staff is helpful and very friendly. I stay very often here and I’m always satisfied. My regards Beata 😃 TRIPADVISOR.COM USER
reopening after Covid (or during Covid...)
Aug 11th, 2020
I am staying at Sofitel Victoria several times a year and during this period of pandemie you are attentive to all sanitary rules. It is important when you are travelling for your job 2 or 3 times per months. I can confirm that I was secure at Sofitel Victoria. Indoor pool (restricted number of guests in the same time) - Lobby bar with enough space between table and plastic menus (to be disinfected after every guests - jelly box in Elevators. In the room some accessories has been deleted like pen - paper note - shoehorn- laundry bag but I presume it is to avoid additionnal risk of contamination (It needs to be explain to the guest at the check in). Important point is the service I asked them for the first time in the past 5 years I am visiting the hotel assistance due to the fact I was sick... during this period it is very stressful. In 1H30 I had a doctor speaking english in my room / the concierge (special thanks to him) sent somebody of the hotel to collect the medecines from the pharmacy / collect my company car on the public parking to put it in the hotels one / organize the room service for breakfast - Diner untill recovering my health / phone me regularly to check if I was ok or if I need something special. I was very pleasantly surprise by the attitude of the Sofitel staff. finally i stayed 6 nights instead of 3 (that I did not plan but it was necessare to recover a good health) but the view on the main place give me opportunity to assist to all dress rehearsal of national festivities. TRIPADVISOR.COM USER
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