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at the Hotel Aria, BW Premier Collection
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Great spot in coconut grove
Oct 19th, 2020
Room was good - large room with kitchenette- balcony had amazing view of marina Coffee pods offered but no tea - wanted to have tea on the balcony in the morning - that would have made it a good start to the day - pool area looked nice TRIPADVISOR.COM USER
Oct 15th, 2020
Stayed here for 2 weeks, everyone was really friendly greeted me with a smile i felt like I was right at home. The staff was always attentive of everything I needed did not disappoint they went above my expectations. TRIPADVISOR.COM USER
Awful. Gross. Not Covid compliant.
Sep 27th, 2020
Horrible. The room was old and gross. Surfaces had not been cleaned. I’m so glad I brought Lysol wipes. I used the wipes on surfaces and they removed several stains, indicating the surfaces had not been cleaned well. Noisy building. I was awoken on Sunday morning at 8 am to a loud thomping sound that wouldn’t stop until I checked out. The bed was so uncomfortable and the AC would not go down past 71. The rooms do not match the pictures online AT ALL. Oh parking is also $30 per night. Ridiculous. I will never stay here again. TRIPADVISOR.COM USER
Old rooms in serious disrepair, noisy and covid dangerous
Jul 17th, 2020
We stayed for three nights and the room looked like it was 20 years old and in disrepair with all furniture damaged and poor lighting everywhere. The carpet was frayed with ancient appliances in disrepair. The pool was packed and no one was enforcing covid safety rules. There was no one at the Main elevator bank enforcing mask wearing in the small enclosed elevators. Many guests did not wear masks in elevators and common areas and did not respect social distancing. They say zero tolerance but not even the front desk enforced the mask requirements. The hotel posted a security guard for limited hours at the front entrance but nothing at the back entrance main elevators bank where mask usage failure is most dangerous and prevalent . The room was very noisy and pillows lumpy. Worst of all the room cleaners removed their mask while cleaning our room so we declined any further housekeeping service. If this were not so covid dangerous it might be worth a two star rating..MAYBE. TRIPADVISOR.COM USER
NOT ENFORCING COVID SAFETY
Jun 7th, 2020
This hotel is NOT enforcing the use of masks in common areas. 😷‼️⚠️ THEY ARE PUTTING HIGH RISK PATRONS AT RISK AND BREAKING THE LAW!!! They are not enforcing elevator max rules, they are not ensuring people are safe by following the laws put in place by Miami Dade County. TRIPADVISOR.COM USER
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