Hotel Aria, BW Premier Collection

2889 McFarlane Road | Miami, FL 33133-6008  [SEE MAP]Miami, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

NOT ENFORCING COVID SAFETY

Jun 7th, 2020

This hotel is NOT enforcing the use of masks in common areas. 😷‼️⚠️ THEY ARE PUTTING HIGH RISK PATRONS AT RISK AND BREAKING THE LAW!!! They are not enforcing elevator max rules, they are not ensuring people are safe by following the laws put in place by Miami Dade County. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

I haven't gotten my refund

May 6th, 2020

In town for a wedding over Christmas, pictures looked good but turned out to be unrepresentative. It was the closest thing to a dorm room since I was on campus at Indiana University. Except it was around $250 per night. I mean stark accommodations. I live in a modern house, so I know and admire contemporary minimalism - but there wasn't even a chair in the room. Plus many of your neighbors are residential - this place is a mixed ownership building along the lines of Sonder. No services to speak of - the restaurant and bar are spartan. Something like pre-glasnost Moscow. We found another place up in Coral Gables. There is door person serving most as security - did not help a lady up the steps with luggage. Better to have no door person than one executing sub standard service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Arya ex-Sonesta in Cocobut Grove

Mar 8th, 2020

The management of the hotel makes its best to assist all guests in a very efficient way. Have been staying at this exact location for over 10 years, and have never been disappointed...! Look forward to my next stay. In the center of Coconut Grove, surrounded by very nearby great restaurants! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Unbelievably Bad

Feb 25th, 2020

Staff require exhaustve training. Best two examples are the cleaner who dropped a cloth of the floor( on the morning of 24 Feb) and cleaned it by shuffling it round with her foot. Also the bar restaurant staff who seemed incapable of doing the most basic taske.......hot tea does need hot water. Our room had a cracked wash basin and broken hand rail by the bath. Overall we thought the staff were badly motivated. The breakfast scrambled eggs were congealed and cold....horrible. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great experience

Feb 15th, 2020

Beautiful hotel with excellent staff. Would have loved to stay longer. Room was on the 19th floor with a great view of Coconut Grove. The restaurant had a nice view of the marina and ocean. The rooftop pool looked beautiful, though I did not have time to try it. Highly recommend this hotel and would definitely stay again if I had the opportunity. TRIPADVISOR.COM USER 

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