SpringHill Suites Alexandria Old Town/Southwest

2950 Eisenhower Ave | Alexandria, VA 22314-4557  [SEE MAP]Alexandria, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Could be better

Oct 14th, 2019

The hotel was clean, the room was good and the location was apt for our needs. Offers free parking in the Alexandria area which is a huge plus. The parking spots are tiny and is a challenging fit if you are driving a truck or a regular SUV. The entrance for the hotel is one flight up and was locked when we arrived after midnight. We had to wait a while before a guard let us in. We were a family in town on vacation and the hotel was enjoyable to stay at. Breakfast was a mix of hot and cold food and was comparable to any other restaurant in this price range. However we had a few challenges on this trip. We used the provided shuttle service to visit the Old Town area. After dinner one night, we were stranded by the shuttle service at night in a desolate pickup location in the Old town area. My family (including children) were left waiting for over 30 minutes at the pickup area. Repeated phone calls inquiring about the shuttle ETA was met with brusqueness by the desk staff at the hotel and eventually they recommended that we Uber back. After this experience, we gave up on using the shuttle. A big part of picking this specific Marriott was the availability of shuttle service to nearby attractions and thus this did not make us happy. The front office staff (some of them) were not very accommodating and seemed too busy or uncaring. I barely got a smile from anyone. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay

Oct 10th, 2019

We recently went to DC and booked this hotel for the free breakfast and free parking. The room was nice and plenty big. The odd thing was one bed was very soft and the other was hard as a brick. That was our only complaint. Breakfast was good. Parking good. The free shuttle to restaurants and old town and the metro was awesome. We loved our driver, Fissiha. The area is safe and nice. All of the front desk people were nice. We would for sure stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place to stay.

Oct 8th, 2019

Very nice hotel especially for price. Very clean. Wonderful staff. We’ve stayed here twice when visiting our daughter and will stay again when we return. Free parking is a big plus. We didn’t need to be close to the subway. We did go into DC but ate in Arlington and Alexandria. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Convenient and clean

Sep 30th, 2019

Overnight stay for quick trip into DC for sightseeing - about a 15-20 minute drive depending on traffic. Check-in easy - in fact, front desk staff very friendly and accomodating, offered suggestions for dining and directions to restaurant. Room was clean, no issues, queen beds were plenty comfortable. Complimentary breakfast plentiful and standard - nothing too fancy but enough to get the day started for family including three children. Overall, reasonable value that served its purpose. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good location for a quick trip to D.C.

Sep 15th, 2019

I recently needed to visit Washington D.C. on business for a few days. I hate driving in the city, and wanted to be able to easily depart on my last day, so I chose this location. Staff was very friendly and the room was well designed. I also appreciated the parking garage. The carpet in the room had some large stains, but seemed clean. The only real problem was the temperature of the room. It remained a bit warm the entire time. While it was warm outside while I visited, it wasn't so hot that a room shouldn't be able to be cooled. A room that was a bit cooler would have made this rating a 5-Star. TRIPADVISOR.COM USER 

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