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at the SpringHill Suites Boca Raton
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Great stay, one issue.
Jan 16th, 2021
We had a great stay, the hotel is very clean and in a good location. Nancy at the front desk was very helpful and friendly. We requested a late check out on the app. We did not hear housekeeping knock at our door, they then opened the door. We had a late night, that's why we requested a late check out. We could not fall back a sleep. TRIPADVISOR.COM USER
Wonderful staff but room wasn't that great.
Jan 3rd, 2021
I was impressed by friendliness of the lady who was taking care of the complimentary breakfast in the morning, but I wasn't that happy with the room that we received. Hotel wasn't that full I am sure it was possible to give us a room that didn't face trash bins outside the window. Also in the bathroom a flash toilet tank was liking, the good thing was that my husband lifted the lid of it and was able to fix it, also the water in bathtub didn't go down the drain well. The room was missing conditioner and coffee maker, I went to front desk and got it... but overall it felt that the person who gave us the room didn't feel that we should have any thing better. We checked in around 11 pm and stayed only one night on the way to our destination, maybe that's why it didn't feel that we should have a nice view or good room because our stay was short. I felt disappointed we stayed in many SpringHill Suites all around US, thanks goodness we always had way better experiences with a view and with a room. TRIPADVISOR.COM USER
Dec 22nd, 2020
Extremely friendly staff, wonderful price compared to other hotels in the area, lovely room!! One of the best hotels I’ve been to! They were all so lovely! If I were to be in this area again, I would definitely come back😊 TRIPADVISOR.COM USER
Good hotel every visit
Dec 20th, 2020
I have spent a good amount of times at this hotel staying and will highlight 3 positives things this hotel does Breakfast: the breakfast is still complementary, while trying to leave a great impression on its guests. Employees are committed to getting breakfast served on time and it looks like it’s good food. Hospitality: the hospitality and kindness of the employees are always prevalent. They love to take care of you and will always give you good service. The employees will go above to serve the guest and can help with any concerns Size and look of the hotel: the size of the hotel is 5 floors with good rooms. The rooms are taking care of and get taken care of greatly. TRIPADVISOR.COM USER
Excellent hotel, excellent staff!!
Dec 17th, 2020
I was hosting a small family reunion with my elderly parents (who are local and live in a small apartment) and chose Springhill Suites because the rooms and pool area looked like large beautiful areas for us to safely spend time together. Not only were the suites and pool area perfect places for us to safely spend time together, the Manager Chris and Guest Services Associate Florence made our visit extra special by giving me a generous late check out time so we had a safe comfortable place to spend the afternoon with my parents. I know hotel staff get a lot of late check out requests, which is why I was so grateful that Chris and Florence took the time to understand my situation and go out of their way to help me and my family. TRIPADVISOR.COM USER
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