SpringHill Suites Charlotte University Research Park

8700 Research Drive | Charlotte, NC 28262  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Unreal

May 23rd, 2020

This hotel is nasty in the rooms the entrance looks nice but what counts being your room is a joke the curtains are stained the chairs are nasty and dirty I can’t believe they allow people to stay in these rooms I was tired didn’t notice the room till the next morning be careful if you come here TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

A suite in name only

Feb 12th, 2020

Hotel was clean and quiet enough, but this really is a normal size hotel room with the bathroom placed so that the room is L shaped. When you come in the “kitchenette” and a desk are in short leg of the L and the sofa, tv, and bed or beds are in the long leg of the L. With 2 doubles, the space was quite cramped. There is no door between the spaces of the L. If what you need is a “kitchen” sink and the bathroom sink outside of the bathroom, then this may meet your needs. If you need truly two rooms, it will not. At least half of the closet is inaccessible due to the size and placement of the closet door. Very poor design. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Stay at your own risk ! This hotel needs a total make over..

Jan 29th, 2020

Very disappointed. why would Marriott ruin their brand name this way ? The sofa is really really old..Looks like it has dirt on the arm rests from the past 10 years! Why wouldn't anyone at least clean them? The mattress are so squishy with absolutely no lumbar, back support that I ended up severe back pain for 3 days after I checked out of the hotel. Same with the pillows.. you lay your head on the pillow and it becomes a thin crepe! Bathrooms are so outdated and I did see few ant like insects crawling on the wall. Never again at this place! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Has hit bottom

Dec 18th, 2019

I have been staying there for years but it has hit bottom. You have to pay for parking but there is no security and cars are broken into regularly. Plumbing is bad. Rooms have deteriorated. Washing machine drains overflow but they don't mop the floors, only put signs up. I don't feel safe there anymore. Never again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Updates needed

Dec 6th, 2019

The layout of the room was odd, but functional. Carpets needed deep cleaning, had a dripping faucet, and well used and slightly damaged furniture. The room and an adjacent room door with ceiling fan, which tells you the time frame. Gym was old, equipment was damaged, not well taken care of. Breakfast was free, but it was the same thing everyday. Pool and hot tub were over chlorinated, could smell it throughout the first floor. Staff was friendly though, so they have that going for them. TRIPADVISOR.COM USER 

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