SpringHill Suites Chicago Schaumburg/Woodfield Mall

1550 McConnor Pkwy | Schaumburg, IL 60173-4395  [SEE MAP]Schaumburg, IL  [SEE ADDRESS]
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Courtesy of SpringHill Suites Chicago Schaumburg/Woodfield Mall

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Guest Reviews

TripAdvisor Traveler Rating 5

Clean Spacious Room, Amazing Customer Service

Nov 6th, 2019

This review has been in my to do list for the last 5 months! But I keep thinking about it and knew it had to be done…. I cannot stress how amazing this hotel is. I had lost my mom suddenly while we were all on vacation. We needed a place to stay for the next two weeks while we made arrangements for her wake, etc.. In probably the most difficult time for my family, the staff took the things that we didn’t have time or energy to think about and made it happen. They put our family members in rooms close to each other. They made sure we always came home to clean rooms with clean sheets and towels every day. When they saw that around 20 of us would gather every night in the common areas, they offered us one of their party rooms for more privacy. Anything we asked, they made happened. They were more than kind, very sensitive and respectful. You would think that these traits should come naturally in a customer service position but it doesn’t. This team went above and beyond to make our stay as comfortable as possible. I wish I could remember names but it was so long ago that I cannot. As far as the rooms, very clean, a lot of space. Breakfast had a lot of cold and hot choices, even for my vegan brother. They had a cute room full of extras that you can buy including a microwave for instant heating (even though they are in the rooms). They also have alcohol for purchase. I can’t say THANK YOU enough to the team. You are all gems and I hope only the best for all of you! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Good stay

Oct 24th, 2019

Quick check in and check out. Hotel rooms are big, neat and clean. Breakfast was quite good. Hotel offers free shuttle service to wood field mall, great place for shopping. Staff was quite courteous. Overall, great stay TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great experience! Would definitely stay here again!

Sep 13th, 2019

Great experience! Rooms were huge, staff were extremely friendly and breakfast was great. Swimming Pool, Gym, ATM, Room Fridges, Complimentary Coffee and lots of other extras located in the hotel. If you're looking for a more equipped gym there's an Xsport Fitness which is just ten minute walk away. Located near Woodfield Mall and lots of amenities nearby, I'd highly recommend staying here! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

August 2019- Flight disruption O'Hare

Sep 4th, 2019

After a frustrating flight delay an unsuccessful rebooking at O'Hare we searched for a hotel in the area. Checked in at 1a.m. Had a restful quiet evening. Same desk clerk was still on duty in the morning when we got ready to check out. The breakfast was complementary. A standout on the breakfast buffet were fresh plums- don't see these often on hotel buffets. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Decided to move me to a different property last minute

Jul 22nd, 2019

The last thing you want after a long flight is to arrive at the hotel to be told they decided to move you to another property without any advance notice. I didn't have a car, and it was a hassle. Also, the communication between the 2 properties was not good and was a lot of confusion regarding the transfer. TRIPADVISOR.COM USER 

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