SpringHill Suites Columbia Downtown/The Vista

511 Lady St | Columbia, SC 29201-3015  [SEE MAP]Columbia, SC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Fabulous Stay for a Visit to Remember

Oct 18th, 2019

Having been on many trips and to many non-descript hotels with unexemplary staff, this hotel was a a very defining experience for a man who yearns for such hospitatlity. This is a a fabulous location, near a grocery store, many restaurants, bars, and shops in the area with ready access to much of downtown Columbia. Upon arriving, the checik-in was very hospitable and reminded me of why I loved the welcoming nature of my home state. The key to my room did not work but a hotel worker was passing in the hallway and quickly called the desk, and after ensuring I was a valid guest, let me enter to drop off my luggage. The front desk staff took care of the key issue without question. After returning to the room and organizing, I read through the hotel informaion and noticed there was SHUTTLE service to places in the city. Since I was dining at a local restaurant in the city with a companion I called and asked if I could take my lovely friend. The beauiful lady at the front desk said it was fine but called back a few minutes later and asked if it the driver could pick up flowers for my date. Touching and I said yes. Ben took my friend and I to our destination for our eveing and returned to ensure we returned safely. A fabulous touch and so classy. The meal next morning was hot, tasty, and flavorful. The staff taking care of the breakfast buffet was caring and talked to me as if I was one of the family...so needed. The eggs were very fluffly and southern which means beyond DELICIOUS. Regarding the room, it was well appointed, with VERY comfortable beds. The bath room was not exactly conventional regarding setup but one which I very much appreciaed. It was the way a bathroom should be and I loved the barn-type doors. They are effiicient and less room intrusive. Overall, a great experience and I would eagerly stay at the SpringHille Suites Columbia Downtown Vista again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Feeling of HOME

Oct 14th, 2019

This was my first stay at a Springhill Suites and very impressed with the staff, cleanliness, hot breakfast, and comfort of the room. One specific staff member named Ms. Shirley stuck out. She not only made sure my stay and needs were being met but other guests were catered to as well. I was extremely impressed that Ms. Shirley would go out of her way for no reason but to assist with the guests needs. I understand this is her job, but the pure JOY she brings someone when she encounters them is above and beyond. Even if there were a complaint, the interactions of Ms. Shirley Harris would trump them with her treatment of guests. Being away from my five children on this work related stay made me feel like I was back at home. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend Getaway

Sep 13th, 2019

This is one of those hidden gems to stay at especially during the weekend when rates are often lowered. The rooms are clean, very spacious and the furniture is comfortable as opposed to normal hotel furniture. We also made use of the large lobby area to visit with out-of-state family members.The front desk staff was very accommodating and the breakfast food was tasty and varied. When we are in Columbia again for the evening, we will definitely consider staying here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

great staff

Sep 11th, 2019

A three night stay with meetings in their conference rooms. Very efficient staff with super breakfast choices. Special shout out to Jasmin, Art, Shirley and Shekelia for making us feel so welcomed. The front counter staff were helpful when asked for local attractions and eating establishments. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Another Concert

Sep 3rd, 2019

Exceptional place to stay, hate that it was overnite only. Clean and fresh room with great comfortablitly from bed to sofa. King bed was awesome! Could not utilize all of the amenities, but what we had (coffee) was good and the breakfast looked good. Staff was nice and friendly. TRIPADVISOR.COM USER 

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