SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

920 Slater Road | Durham, NC 27703-8061  [SEE MAP]Durham, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Outstanding Customer Service

Jan 12th, 2020

I’m visiting this hotel 2 spend time with my son ! Rod jones at the front desk gave us great customer service as we were checking out this morning.This hotel is very clean and the stafff knowledgeable about the area ! I will definitely be back TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Paper thin walls

Dec 21st, 2019

Could hear the TV through the wall from the next room. Called the front desk staff and they intervened. Otherwise a fairly nice property and pleasant front desk staff although a little off the beaten path. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great people, so-so hotel

Dec 18th, 2019

I travel a lot for business and when you spend so much of your life around strangers the people you meet are important. The front desk staff and others were fantastic but Dennis the shuttle driver is a standout. He was great at his job but also personable and easy to talk to. I really enjoyed my time in the shuttle with him. Although the hotel was a little worn and the walls and floors thin enough to hear the neighbors, I’ll come back for the people. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Pleasant Stay

Nov 17th, 2019

I stayed here Friday - Sunday for my grandson soccer tournament. The checkin was easy and the staff were very pleasant. The room was a good size. However when I checked in the refrigerator was not plugged in. I saw the male worker cleaning the room across the hall and I explained the refrigerator was not plugged up he came over checked out the refrigerator and plugged it in without hesitation. He was very nice and professional. The breakfast was good the waffles and oatmeal with toppings was good. The carpet in the room could have been cleaner. The beds and pillows were comfortable. All of the staff was nice and professional. I would stay here again. The location was close to stores and restaurants. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place

Nov 6th, 2019

So I come here for business not for the amenities or spectacular rooms, but because of amazing personalities. I had the pleasure meeting Cassandra. She worked the front desk and also drove me and my friend around to dinner for a few nights we were at the facility. Cassandra had a sparkling personality, she made me smile, laugh, and most importantly I didn't feel like I was away from home. Stop here, stay, and go say hi to Cassandra. Her smile will make you smile. Matt was also stellar and Shica was great too. I travel a lot and when you find a place that satisfies and goes above and beyond you keep coming back and tell as many friends as you can. Keep up the good work, and give those folks a raise ... TRIPADVISOR.COM USER 

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