SpringHill Suites by Marriott Hershey Near the Park

115 Museum Drive | Hershey, PA 17033-2462  [SEE MAP]Hershey, PA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

OVERpriced

Jan 20th, 2020

I always try to stay at Marriot properties because of status with points. Wow was I overcharged and under serviced. I would say in NY, Singapore, I would expect to pay $400 a night, not here and not for what I received. The hotel was okay, but the supposed breakfast, wow what an overstatement. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel

Dec 7th, 2019

We're currently staying here for one night while we go to Hersheypark's Christmas Candylane. Our stay didn't start out so well. When we arrived and tried to check in, the front desk was staffed by the head of maintenance. He didn't really know the reservation system too well so the process took about three times as long as it should. I really didn't mind. He was very curious and explained that the front desk clerk had an emergency and he had to fill in. Considering he probably wasn't trained in the front desk, he did a great job and was very professional. We got to our room and there was no heat. I called and spoke to the maintenance man/front desk clerk and he said he'd fix it when he was relieved at the front desk. We went to the park and had heat when we returned. That maintenance man was really good at customer service, and because of that, the snafoos didn't seem that bad. The hotel itself is in a great location - about a mile from the entrance to Hersheypark. The rooms are nice but starting to look dated. Ours had two double beds, a livingroom area and a little kitchenette. There is a large indoor pool and hot tub. It's a great hotel for a trip to the park and we would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing staff

Dec 6th, 2019

My family and I just stayed at this hotel last weekend, and the staff was incredible helpful upon arrival. Gave us recommendations for places to eat, and were very welcoming. The free breakfast was a great perk, and just what we needed in the morning. The staff really went above and beyond when my wife and I realized my daughter had left her stuffed animal in the hotel room. They located it, and made sure to send it ASAP. More than that, they provided a letter "from" the stuffed animal with pictures of it "helping" around the hotel. My daughter couldn't believe it when it arrived safely back at home. Thank you! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Had a pleasant stay with the family

Dec 2nd, 2019

We stopped here on our way to New York City for the Macy's Thanksgiving Day Parade. A late arrival was well-managed, and we were greeted by pleasant and helpful staff. Hotel was neat and clean. Parking very convenient. We would gladly stay at this location in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Really nice stay

Sep 23rd, 2019

Pros: clean, Staff friendly, helpful. Clean breakfast area, nice pool. Quiet, lobby and pool area clean. Good value Cons.: larger towels needed at pool area, more choices of food for breakfast would be nice. TRIPADVISOR.COM USER 

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