SpringHill Suites by Marriott Irvine

17601 Fitch | Irvine, CA 92614-6021  [SEE MAP]Irvine, CA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Poor hospitality

Sep 19th, 2020

No internet, and no assistance with fixing access. We called the front desk and spoke with Carlos, the assistant manager. He was unhelpful. We followed up today with him, and he hung up on us. Breakfast buffet is a white bag with 1/2 cup of milk, a small box of Raisin Bran, and a banana. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Hotel was just okay

Apr 5th, 2020

Very nice check-in as the front desk manager was very friendly and receptive. The actual rooms were spacious, but rather dated. Later in the evening, I requested for extra pillows but didn't get any response despite going down to the front (with a different manager). That was a bit disappointing. The location was nice & convenient and the complimentary breakfast just okay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Sales Mgr

Feb 11th, 2020

Suite was really nice with comfortable bed, setting area all around great place to stay. Very clean and SMOKE FREE. Great breakfast and 5 minutes from John Wayne airport. Would definitely recommend this property. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Easy to find from airport

Jan 12th, 2020

Located only a few minutes from John Wayne. We picked up our rental car and were here In 5 minutes. Staff very friendly. Found the hallways a bit of a maze. Room is fine with two beds and a couch. Free buffet breakfast was fresh and very popular. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Good location but???

Jan 3rd, 2020

We stayed just after Christmas for 3 days and I was not impressed. They charge $15 per day parking, The room looked as if someone had tried to break into it as there was a crack in the door where it looked as if someone tried to force the door open. The room was such that we had two rooms for the bathroom. The toilet and the shower were in different rooms so you could not us the toilet and then get into the shower, you had to go into the bedroom and then back into the shower. The shower had very little pressure and it took quite a while to get hot water in the morning and at night the best you could get was warm water. The breakfast was a zoo as there were not enough seats or tables for the amount of people. They ran out of fruit the first day. The air conditioning was not easy to control. In order to have a comfortable temp in the sitting area you had to freeze in the sleeping area. Also there were no hand towels, 3 bath towels and 3 wash clothes for 3 of us. TRIPADVISOR.COM USER 

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