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at the SpringHill Suites by Marriott Lansing West
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Jan 6th, 2020
This hotel has the best, most kind and friendly workers. It was very friendly service. From the moment we stepped in to the hotel, it was a very pleasant, clean, delightful environment, even decorated beautifully for Christmas with Christmas trees and beautiful decorations. All of the staff from front desk workers to breakfast buffet workers to decorators, to housekeeping all had smiles on their faces and cared about giving us top notch service. Karen, a breakfast buffet worker was so friendly and kind and appreciative of my gratitude to her. She treated my family with much patience and love. We appreciate greatly the excellent service and commitment. Thank you. TRIPADVISOR.COM USER
Dec 25th, 2019
We had a mishap with our bed and breakfast in the small town where my grandparents live and Cory at SpringHill Suites saved the day for our Christmas rooms. We are a family or 5 and needed connecting rooms. Hotel was super clean and staff so nice! Thank you for making our last night of our Christmas travel so great! TRIPADVISOR.COM USER
Oct 29th, 2019
I wanted to write this review to recognize Karen who works in the kitchen. There was a problem with a water leak while we were staying at this hotel and the fire alarm went off. Everything was eventually under control but guests were descending on the breakfast buffet as if they had never eaten a meal. The staff was overwhelmed with the exception of Karen. She was so kind to the other staff members and to all the guests, it was a chaotic time and Karen really showed up for everyone. She seemed to really care about her job, I hope that she is recognized for her effort. TRIPADVISOR.COM USER
Oct 28th, 2019
Great rooms and people were pleasant and helpful. The bar was nice with a lot of liquor to choose from. The food menu was small and could use a couple substantial items but still nice. The breakfast was surprisingly good. I would like to stay there again. TRIPADVISOR.COM USER
“Nice location and Comfortable Room!”
Oct 3rd, 2019
I had business in the area, so I stayed 3 nights. Each day my room was attended to nicely. I was at the end of the hall so I was quiet. The staff was friendly each day that I returned from my work. Breakfast was nice too. TRIPADVISOR.COM USER
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