SpringHill Suites by Marriott Napa Valley

101 Gateway Rd East | Napa, CA 94558-7588  [SEE MAP]Napa, CA  [SEE ADDRESS]
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Courtesy of SpringHill Suites by Marriott Napa Valley

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Guest Reviews

TripAdvisor Traveler Rating 4

Great price and location

Jan 16th, 2020

The facility is nice with a heated pool, hot tub, and fire pit to enjoy outside. Rooms are nice, clean, and what you’d expect at a well maintained Marriott property. Close to Napa and Sonoma for a good price. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Suites - Location is a bit further out

Jan 8th, 2020

This Springhill Suites had nice comfortable bed and living room area which is great for a family with a small toddler. They also had an excellent pool area and breakfast was top notch. The location of the hotel itself is a bit out of the way and traffic in Napa Valley is crowded so it may take a while to get to wineries you're looking for. When we stayed there, their internet also went down for the entire day. Otherwise, our stay was pleasant. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Poor customer service and follow up on promises

Dec 29th, 2019

Room 323, top floor, fairly quiet. However, we could not control the hot water in neither the shower or the bathroom sink. Went by the desk the morning after we arrived and they said they would have engineering check it and repair. No info, comments or any confirmation that anything was done at the end of that day. Problem continued so we went back to the desk on second morning and were told, by a different person, that they would contact engineering, have it fixed, and call us to confirm. Again, no call and the problem was still there. We also asked them to check the a/c - heater. If we changed the thermostat no fan, no heat, no a/c. Nothing happened. Same lack of customer service as on the hot water, no call, no info, no improvement. Room itself was fairly comfortable but we will avoid this chain in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Our recent say in wine country

Dec 16th, 2019

This hotel was centrally located we want to do in Napa Valley. While it was somewhat older, it appeared to be updated. The bedding was comfortable and the stay was friendly and helpful. The morning breakfast was okay. Would probably stays again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Relaxing Hotel

Oct 27th, 2019

My family and I came to Napa Valley for a wedding. Even though Springhill Suites was a farther drive from the “action” of the wine trail, I enjoyed my stay and plan to return. Springhill Suites offers an excellent breakfast, the pool and the hot tub areas are well maintained and the rooms are spacious. I wish the exercise room was larger and offered a locker room/sauna. The fire pit and outdoor seating is an added bonus. I would recommend picking up an extra bottle of wine to enjoy outside when you get back to the hotel. TRIPADVISOR.COM USER 

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