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at the SpringHill Suites by Marriott Portland Vancouver
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Jul 31st, 2020
The room itself wasn't bad. Our room was fairly noisy. We passed on the breakfast - not very appetizing. Breads were stale, coffee undrinkable, milk was warm. And the topper was the $10 charge for parking. COME ON! TRIPADVISOR.COM USER
I didn't expect a fee for parking
Dec 6th, 2019
Buried in the details of the hotel's website is a notice that they charge $10 for parking. I didn't look there because it certainly wasn't considered as something that would be done. This hotel is far away from a number of attractions that typically justify parking fees (PDX airport for instance). Charging for parking on a weekend night seemed out of line. Lesson learned. TA shows free parking but that isn't correct. There was nothing that stood out as above average - thus my review. My wife says this hotel is nothing to write home about The front desk wasn't terribly helpful or personable. TRIPADVISOR.COM USER
5 Stars for Excellent service - 4 for average rooms
Nov 11th, 2019
Monique and Ashley were both fantastic and helped make this experience great! The property was nice and decent for this type of hotel. Tub seemed old in bathroom so not the best there, but room was a good size and had everything I needed. TRIPADVISOR.COM USER
Very Disaapointing Stay. Not to People and Work Standards
Oct 30th, 2019
As a top tier Marriott Member I expect very little out of my Springhill Suites stays. I plan to work, sleep and have breakfast. I had a great stay just last night in a different location which might have tainted me more when I arrived to no greeting and a hostile environment. The girl behind the desk offered no greeting. She needed to run my credit card (defeating the purpose of mobile check-in) I then learn that they charge for parking here. I don't know why and most sites say it's free, but they charge $10.00 for a parking spot. OK - it's on the website - I missed that point which may be a new thing, but the next was asking if they have water (for Titanium members) in the room and I'm told yes. But alas, the $6.00 bottle of Fuji is not what I wanted. I jump on the internet to do some work and it's spotty at best, so I leave for a dinner meeting and come back around 10PM. This clerk on now is friendly and when I try to buy a bottle of water and mention I found it odd that this location doesn't have the small bottles available she says - we do and takes care of me. The only bright spot. The first person couldn't treat me with respect? I go to my room and still spotty internet that is too slow to use. I do sleep ok and get up early to catch up on my email now and the internet looks like it works and then doesn't and is spotty. I figure I'll go to breakfast early and use the internet downstairs as it has to be better - it's not and I can't deal with how terrible it is so I close my computer. I have 3 devises and all three worked poorly thinking maybe it was my computer. I also discover that breakfast here doesn't start until 6:30 so I decide to just leave and go to my meeting early where I can do some work before it starts. I drop my key off with the unfriendly person at the front desk with a mean attitude and scowl and she doesn't say a word. Not a good morning, not a how was your stay. I literally drop off the key and I get more scowl face rudeness. I would not recommend this property or stay here again. Too many better Marriott properties in the area. TRIPADVISOR.COM USER
Clean and cozy
Oct 19th, 2019
We really enjoyed our time here. We loved the hotel suite. Workout room had an awesome state-of-the-art treadmill. Love the coffee downstairs. The breakfast was ample. I made an egg spinach wrap. There was also french toast, assorted meats etc. TRIPADVISOR.COM USER
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