Springhill Suites By Marriott Metro Center

250 Athens Way | Nashville, TN 37228-1308  [SEE MAP]Nashville, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Very good

Aug 4th, 2019

Good location about 2.5 miles from downtown which you can access without using the interstate, quiet location with chick fil a literally behind. Nice inside outside pool, small gym, and very friendly staff especially maintenance guy Terry. Breakfast was not inspiring and not restocked when it got closer to finish time TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Close to Downtown

Jul 16th, 2019

Clean hotel and staffs were very friendly and helpful. Breakfast was okay. The hotel location is close to downtown and would recommended to take take Uber/Lyft going to downtown. We were surprised to find our room was not cleaned when we came back around 4 pm. We had to call the reception desk for clean towels and additional shampoo/conditioner. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Keep looking

Jun 17th, 2019

We booked this hotel as an overnight stop on a long road trip. We've stayed in the Nashville area before and have always had good accommodations. This SpringHill Suites did not fit the bill (especially for the price). Check-in was quick, but when we arrived at our room, we were missing linens for the sofa bed and several areas of the room were dirty (including dried rice stuck on the wall). We called down to ask for linens, but after waiting 20 minutes, we had to go get them ourselves because the desk clerk "forgot". Given we arrived late in the evening and were tired, the extra time to get a bed ready was not helpful. The beds themselves were fine, but the room overall felt older and less clean than I would expect. Breakfast was okay, though a step down from the type of fare we've had at Hampton Inn or Fairfield. Overall, I'm surprised this place has the Marriott name on it and would not stay again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Very disappointing

Jun 4th, 2019

We love to stay at Springhill Suites in most states when we travel but this one was disappointing. Every time we entered or exited the building there were groups of people smoking right at the front doors. The front desk personnel were very friendly and helpful. Our room was old and not updated. There were cracks in the ceiling, the bathroom door was hard to close, the beds were extremely hard and uncomfortable. The breakfast looked so bad that we skipped it completely. For the price and the name i expected much more from this property. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good for price

Apr 21st, 2019

The upside...clean hotel, easy access, good price, free coffee and water in the lobby. Hot tub was nice, nice room, nice hair dryer. The downside...when I checked in I had to ask for all info..where to park, how to get to room, breakfast details..nothing was offered. Pool looks big in picture but it is tiny and not heated! Breakfast was ok. Housekeeping didn't remove trash, elevator got stuck once, beds hard..not uncomfortable just hard. I would stay at this hotel again. I wished pool had been heated and looked half as nice as the photo. TRIPADVISOR.COM USER 

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