Springhill Suites By Marriott Pinehurst Southern Pines

10024 US Highway 15/501 | Pinehurst, NC 28374  [SEE MAP]Pinehurst, NC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Spring Hill Suites

Jan 6th, 2021

This Spring Hill Suites was the worst Marriott chain that I have stayed at. Not very clean, carpet had burn holes in it and stained because of COVID no room service! I probably wouldn’t stay here again and I would advise others against it as well TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Horrible

Nov 12th, 2020

First if your black or non white do not stay at this hotel. Discrimination to say the least. Used my marriot reward points and the room they gave me was not clean. Covid contamination. Hotel did not fix issues. DO NOT STAY AT THIS HOTEL TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

1 night stay

Sep 15th, 2020

Stayed here for just one night in order to break a long ride. It is a bit worn but not too bad. Parking, wifi, breakfast (packaged muffin, coffee, juice, no eggs) included. staff is friendly. not a bad choice for a no-frills stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Lacking Cleanliness

Jul 21st, 2020

We stayed here for one night and it did the job but I have to say, I was very uncomfortable because of the lack of cleanliness. Our carpet looked as if it hadn’t been vacuumed and on top of that was very stained and dirty. I didn’t want to walk around barefoot. I felt the need to wipe and sanitize w writhing because it didn’t seem as if it had been done properly. The breakfast area was not very clean either. I had a coffee to go and that was it. I probably wouldn’t stay here again and I would advise others against it as well. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Setting new lows for a Marriott property...

Jun 28th, 2020

My work takes me to Marriott hotels for over 100 nights a year...virtually all of them have a high standard of cleanliness and professionalism. However, the Spring Hill Suites Pinehurst / Southern Pines has set itself apart from the pack. I can look past some of the dated items (i.e. microwave, shower, etc.) but upholstery that is worn and torn (sofa), stairwells that appear not to have been cleaned in the last few years, piles of tree limbs in the parking lot, dead animals (and the associated stench) adjacent to some of the parking spaces, staffing so light that you need not waste your time to call the front desk (to hear an endless ring)...well, you get the point. Let me sum it up this way: there is a reason you can stay here for $90 per night, including taxes - though upon second thought, they couldn't pay me that much to return. TRIPADVISOR.COM USER 

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