Springhill Suites by Marriott Sacramento Airport Natomas

2555 Venture Oaks Way | Sacramento, CA 95833-3296  [SEE MAP]Sacramento, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Convenient Location, Great Staff

Aug 14th, 2019

Caught a late night hotel shuttle from the airport to the hotel. Driver was a friendly guy, as was the front desk guy. Nice suite style room, very quiet, firm bed & pillows, good night's sleep. Breakfast was fairly standard light continental items, warm and cold. Great fresh fruit. Only a 1-night stay, then back to the airport. Very nice convenient hotel with great staff! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location-Two great employees helped us out! Would stay again!

Jul 22nd, 2019

I showed up to the hotel and Priceline had messed up my reservation-I didn't have a reservation! The two ladies, Arielle and Megan, went way above and beyond, calling Priceline to see what had happened, and they also booked me a room directly at their hotel with no issue. They didn't make me feel bad for the mixup and they helped us right away, taking charge and handling Priceline's mistake. I think these two wonderful ladies should be commended on a great job at their customer service! Also, the hotel was clean, comfortable, and in a great location! We enjoyed staying in this area where there are plenty of restaurants and easy access to the freeway., as well as the airport. Great Stay and also breakfast was great Thanks again for a totally terrific stay on our last night of vacation!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Solid choice near airport

Jun 25th, 2019

This is a good stop if you have an early flight. Rooms were clean. Staff was pleasant. There are USB ports next to the bed. I didn’t have breakfast so I can’t comment on that. One nice thing: I’m a Marriott gold, and they had some cookies and chips and water plus a nice personalized note in the room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Springhils - close to Sacramento Airport

Jun 6th, 2019

Stayed here for a quick night on the way out of town. Rooms are fine and I like the set-up in a Springhills for working. Breakfast is the typical Springhills fare, with waffles and eggs. Plently to eat. I had two small issues - the internet just was inconsistent to the point in the evening I just turned it off. When I asked about it in the morning I was told this is not an issue so perhaps it's not. The other is the A/C which is effective when you are in the room to a degree. There are detailed instructions on how to operate which leads me to believe that others have the same problem. After the room chilled nicely it then got warm to the point of having to turn down the temperature again to stay comfortable. The bed was comfortable and the people friendly - overall a good and typical Springhills stay. The property if off the road so it is quiet. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Very long wait for a very short ride

Jun 3rd, 2019

We waited for a very long time at the airport for the hotel shuttle. Front desk gentlemen stated the van is dispatched ad soon as you call. It's a 10 minute drive but took the driver well over 30 minutes to show up, this was well after midnight with zero traffic on the road. The van driver stated there was a ton of traffic, however it was obvious on the drive back that wasnt true. When we arrived at the hotel the inside door was locked requiring us to knock to get the front desk attention. Even after calling several times to inquire about the van he had no clue we where coming. Over all room are okay, sheets are dry and scratchy and a/c unit is right next to the bed. The noise can either be a comfort or a complete annoyance depending on your tolerance for loud noises. The van issue and lack of attention from the front desk staff left me with a bad taste and I'm not a fan of this hotel. TRIPADVISOR.COM USER 

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