Springhill Suites by Marriott West Palm Beach

2437 Metrocentre Blvd | West Palm Beach, FL 33407-3151  [SEE MAP]West Palm Beach, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

SPRINGHILL SUITES (WPB, FL)/CUSTOMER SERVICE

Apr 28th, 2020

During my numerous stay at the SPRINGHILL SUITES MARRIOTT (2437 Metrocentre Boulevard/West Palm Beach 33407). I have had polite services, from all the departments each time I have been a guest. The customer service is impeccable. During this unfortunate pandemic stay , the staff showed great concerns due to the COVID19 situation. Working in the Health Care Field, I am a strong believer of Great Customer Service, which was presented throughout my stay. I especially want to express my appreciation with great customer service to; Steve Santigo(Front Desk Agent) and Vianka Gonzalez (Front Desk Manager). A job well done, they have exceeded the expectations of good customer service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Hotel, convenient

Mar 24th, 2020

Typical SpringHill Suites. Nothing fancy, just nice , friendly people in a clean and comfortable room. Plenty of restaurants within a 5-10 minute walk of the hotel. Breakfast is also the standard SpringHill suites fare -- again, nothing special but all good choices. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Comfortable Stay

Mar 5th, 2020

I stopped overnight at this SpringHill Suites and had a relaxing and comfortable stay. The room was well appointed and large. Bed and bedding were comfortable and the staff were all polite, friendly and helpful. The breakfast offerings were typical but plentiful, fresh and tasty. I’d definitely stay here again if traveling through the area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Bed Bugs

Jan 11th, 2020

My wife and I stayed here for one night in room 425. The room appeared clean. Since we have encountered bed bugs on three occasions before, I checked both beds but saw no signs of bugs. I was wrong! Just after we left the next morning I had the beginnings of whelps on my left arm...a sure sign of bed bug bites. We reported this to the front desk by phone and by email to the hotel manager. I’m sorry to say we didn’t get a response that made us believe something would be done about the problem. I hope you have a better stay here than we did. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Hotel

Nov 23rd, 2019

Had an enjoyable stay here before heading to a continuing education program at another hotel. Room was clean and breakfast was satisfactory. E back again soon for rest of my trip. Only issue was not ma y restaurants within walking g distance ce. Thankfully I have a car and Sweet Tomatoes is not far. TRIPADVISOR.COM USER 

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