St. Clair Hotel - Hostel

577 Richards Street | Vancouver, BC V6B 2Z5  [SEE MAP]Vancouver, BC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Dirty, noisy, uncomfortable

Jul 1st, 2019

Stayed here once before and didn't remember it being so bad so thought we'd go back despite bad reviews as it's so cheap (relative for Vancouver!), but I advise paying more for a better place. Everywhere was dirty, specifically the blanket in our room had muddy footprints and the shower floor was slimey and stank of mould. The fridge on the first floor made an awful high pitched whistle and the rooms by the alleyway get noise from live music in the bar below, as well as the drunk people in the street. All the rooms have a window above the door that let lots of light in from the lights in the corridor that can't be switched off. The bathroom and kitchen facilities are limited and grim. Service was friendly enough but we waited nearly 10 mins for someone to arrive at reception when checking in, by which time several other people were waiting behind us. We checked out after 8am but reception was still closed. This hostel is not fit for purpose, stay somewhere else. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Close to Gastown, good for backpackers.

Mar 12th, 2019

Easy to reach from the subway stations Burrard and Waterfront. From Waterfront you have a bit of an incline to reach the St Clair. I was taken aback by the stairs up to the entrance, which is easy to miss. No grand entrance here. Left my suitcase at the bottom of the stairs and asked the woman at the desk( 2nd floor)to help me. The desk staff was very friendly and helpful. When I checked out I asked for help again to get my suitcase down to the street and she did immediately. It is a century building,old, very small rooms, very small common room. Had private room and always travel with ear plugs, which were needed, my room was next to bathroom, not good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good budget hostel if you're in town for a few days

Nov 21st, 2018

The good: it's got a nice atmosphere. Close the sky train and in central Vancouver. The staff were all friendly too. Also the Ramen place on the same Street is fantastic! The bad: it's pretty small (dorms are four beds per room) and there isn't really a proper kitchen either - so not great if you're on a budget and want to self cater TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

don't go back

Nov 6th, 2018

+ cheap good location quiet can leave 2 days your bagg at the reception if you leave - In a week i've never see anyone cleaning the property, even the rooms Some of the staff are really unfriendly. They ask you to go on a private room, if you wanna extend your stay after a week. The cleaning staff ask you to leave your bedroom when they make a bed, no matter what you're doing or sleeping..."for their privacy" haha kitchen is just 1 elec stove, really not done to cook. really small 4 bedorm, quiet humid TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Unorganised

Nov 3rd, 2018

I was suppose to stay with the St Clair Hotel Hostel, I had emailed back and forth with the company, provided my bank details and was told my booking was confirmed. I then emailed to advise I would be arriving late, I was told I would receive and email with the late check in procedure but didn’t. My friend then called the hostel the day of arrival to check about parking. There was multiple times the hostel could of picked up on their mistake though didn’t. Upon arrival it was 9.30pm and as I hadn’t received the late check in procedure, it was hard just to get in or in touch with someone. Arriving inside someone finally came to help us, though she then told us we weren’t booked into this system. So who ever had email correspondence with me never actually booked me in, to then she informed us they were booked out and she couldn’t help us. The staff member couldn’t seem to care less, even though it was a fault on their end and something they could of picked up on a few times. After flying from India to Vancouver and arriving in late, it’s not something you want to incounter at that time of night with jet lag. TRIPADVISOR.COM USER 

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