St. Louis Union Station Hotel, Curio Collection by Hilton

1820 Market Street One St. Louis Union Station | St. Louis, MO 63103-2274  [SEE MAP]St. Louis, MO  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Beautiful setting, but...

Sep 16th, 2019

Beautiful hotel, lobby, bar area... Other than that, the service and room issues were a problem. First, as I was parking the car 2 blocks away for $27.00 per night extra, my wife was led to an occupied room, and the key worked. So of course she went in, found the room to be occupied by a gentleman. Embarassing for both parties. The eventual room we got (after visiting the front desk again) had mold growing in the corners, directly above the bed. After letting front desk know, they supposedly notified maintenance. There was no maintenance visit, or offer to switch rooms. Disappointing. Other than that, exterior construction all over the place. May be a great place to visit, next year when completed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Unique layout, very nice place

Sep 16th, 2019

There’s no mistaking this was once a train station, and they make the most of the motif, naming different sections of the hotel after different rail lines. It works. Meeting rooms have some of the best sound systems I’ve encountered in hotels - very easy to hear speakers regardless of where you sat. Housekeeping did a great job of keeping my room neat and stocked. Everything was clean and in good working order. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Large bar with comfortable couches and and excellent laser light shows

Sep 15th, 2019

Stay here every year for strange loop. They have been consistently excellent and the surrounding attractions have only gotten better. The laser show in the bar must not be missed and is larger than life. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Guns'n Hoses

Sep 14th, 2019

Every year for the past decade we have stayed at this hotel and every year we are impressed even more. The bar is beautiful, we love the creative drinks and appetizers. The music and light shows are beautiful. The new rooms are gorgeous. After rising in morning we enjoy watching the Thanksgiving parade before having a lovely brunch!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Stay elsewhere

Sep 14th, 2019

As we entered the hotel there were over 20 smoking people smoking, cussing and arguing in the enterance. We parked in valet with zero offer to help us w our luggage. Even when we looked lost trying to find our room, a valet did not offer to guide us. We ask for an upgrade because we travel often with Hilton. In a smirky voiceshe said they were full but yet on the website they had some rooms still available. Our phone did not work in room so I had use my cell to confirm the closing time for the gril, and another smirk tone in her voice. At 7 am workers started OUTSIDE OF OUR ROOM and using my cell to call the front desk I was told it was on the website that they were working on the building. When I looked on my mobile app, not a word was mentioned. So 6 hours of driving with late night check in after 1130 pm. , we were woken up at 7 am and while in conversation we were "disconnected." Very rude. Guess being a Diamond member here doesn't count. TRIPADVISOR.COM USER 

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