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at the St. Mark Hotel
Disappointing, even for the price
Jan 26th, 2020
Picked this as a last minute deal for a weekend away based on the photos looking better than alternatives. Unfortunately the photos are either very old or edited. Big frustrations: • Quality of interior • Noise made by staff • Thin walls • Breakfast room seats approx 16. Other guests were eating standing in the corridor, we didn't even bother Photos show the view from our window, bathroom ceiling and what was left outside of our room. TRIPADVISOR.COM USER
Jan 9th, 2020
Do not stay here room is tiny rooms the room smells of sewage and mould all around windows and corners of room extremely bad customer service worst stay of my hols couldn’t wait to go to the place again TRIPADVISOR.COM USER
Disgusting room and owner
Aug 22nd, 2019
Absolutely disgraceful service from the start. I called to confirm my booking and was greeted by a tired, rude receptionist (who I then learnt is the owner of the hotel). Once I had checked in the room was scarily filthy. Hair on the bed, hair in the shower (as well as grime) hair in the sink and hair in the bathroom cabinet. The toilet was dirty and a blue cleaner which had obviously been poured inside to make it ‘appear’ clean. The room and bathroom smelt so bad I had to express this to the receptionist...who responded by telling me to leave. He would not listen to my concern or offer a different room, instead his response was ‘it is £40’. I appreciate it is a budget hotel but by no means does that mean you must stay in filth and grime? To my dismay he then pointed out he was the owner of the hotel and that who is my complaint shall be lead to. Laughable. I left immediately. Horrible. TRIPADVISOR.COM USER
Great location is all you get!
Aug 14th, 2019
We were incredibly disappointed given the reviews that we'd read. Yes, the hotel is in a great location but there is nothing else good about this place. The room was incredibly small and not clean. There was mould all over the bathroom and on the fridge seal. Breakfast was as depressing as they come - the atmosphere was depressing, the dining area (if you can call it that) was tiny, the staff unhelpful and choice..........there really wasn't any. There wasn’t any air-conditioning and the fan that was in the room, was covered in dust. We didn’t realise that cheap/budget meant not clean or nice. The fire door which is meant to be closed at all times, leads down to the 'breakfast room' and is held open by a can of air-freshener as is at least one other door that we passed by. We very much understand that for the price, we were in a lovely area however if the reviews that were listed had been honest; we'd have stayed down the road or somewhere very different! I don't recommend this 'bedsit' under any circumstance. TRIPADVISOR.COM USER
Nice budget stay.
Aug 2nd, 2019
The bathroom vanity needs to be replaced, and there is something black (mold?) growing in various places. The room and beds are very nice and having a refrigerator was great. The TV was too small for this old man's eyes, but we managed. For the first or second time on our trip we finally got a good WiFi coverage. Our beds and bedding were the tops, but the towels were very very old and felt like sandpaper. TRIPADVISOR.COM USER
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