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at the Staybridge Suites Liverpool
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Sep 21st, 2020
Firstly great location so can’t fault that as a regular IHG member , however I have to say overall quite disappointed with hotel , firstly Mark on reception was very helpful , so no reflection to him , however as an IHG spire member my preference is higher floor and away from lift , I had room allocated lowest floor right next to lift , no reference to Ihg member status on check in , no offer of drink or points and Heather who is clearly a supervisor or manager sitting in back office , Mark kept referring back to her , she never ventured out , poor management , we did get eventually get moved but the whole experience was not great , we stayed at staybridge suites in Dundee 2 days earlier and first class suggest opportunity to learn , I love IHG and actually I think Staybridge is a great format , this hotel has a great location but service / management wise some room for improvement TRIPADVISOR.COM USER
Sep 20th, 2020
Well what can I say about this place apart from excellent. Right next to MSN arena two minutes from Albert docks city centre 5 mins walk. The suites have everything you need in them and the suites are spotlessly clean I can't recommend this place enough friendly helpful staff great accommodation.Next to great sightseeing places. TRIPADVISOR.COM USER
Perfect Stay Despite CV19
Aug 26th, 2020
Another great visit to Staybridge Liverpool, despite CV19, our essential trip to Liverpool was extremely well managed by Staybridge staff. The hotel remains spotless and take away breakfast to eat in your own spacious room is an excellent idea. Staff as always were cheerful and helpful making things as normal as possible for guests. TRIPADVISOR.COM USER
Another amazing stay.
Aug 23rd, 2020
A perfect get away weekend again. Even with the pandemic looming the staff have been fantastic and helpful. With the changes of wearing face mask and breakfast being served in take away fashion. The experience was still a pleasure. The room was great with views over the Dock. Clean and tidy. The car park was full to start but a short walk to the nearby 24hr one was just as good. I’m not sure what the negative comments on here are all about. This hotel has always provided a great welcome stay. Perfect to explore the city. Big shout out to Dani and Heather for their hard work as always to make it a great stay. TRIPADVISOR.COM USER
Aug 23rd, 2020
Had a great night here, our suite was beautiful and well appointed. Also very clean. The staff were helpful and efficient. The hotel is ideally situated to see the city. The hotel also took all the necessary covid precautions. TRIPADVISOR.COM USER
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