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at the Staybridge Suites London - Vauxhall
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Jul 9th, 2020
Stayed here on a business trip and I must say it was definitely one of the nicest hotels I’ve stayed at. The customer service was top notch and was extremely helpful with lots of insight to the area. Apolle was an absolute delight and was very eager to please with my touristy questions. TRIPADVISOR.COM USER
Great hotel friendly helpful staff
Apr 30th, 2020
this is the first time staying at this hotel. i am staying due to work commitments in London. it is a pleasant change to be able to cook for myself instead of eating restaurant food. From the minute i walked in the door the quality of service from the staff has been great. In these difficult times it is great to see a smile anytime you go in or out. TRIPADVISOR.COM USER
As always, superb
Mar 19th, 2020
I use Staybridge frequently for business purposes and have always found the staff to be warm, friendly and professional. This was especially the case this week when coronavirus started to wreak havoc on London. This hotel is genuinely a home from home, and their welcome and consideration makes it my go-to place. TRIPADVISOR.COM USER
Outstanding customer service
Mar 18th, 2020
I stayed in Staybridge Suites Vauxhall from Thursday 12 March to Monday 16 March inclusive. Unfortunately I became unwell on the Friday early afternoon, and by late evening I felt so unwell that I asked the hotel to call an ambulance for me. The ambulance arrived a couple of hours later and I was examined and all my vital signs checked. The ambulance team told me that I would be better served staying in the hotel where I had my own bathromm and could self isolate rather than potentially be exposed to other infections in a public hospital ward. So, I spent the next 2 and a half days in my hotel room, and the staff were fantastic and helpful way and above the norm. We worked out a process whereby if I wanted drinks or food I would ring down to reception and order, and they would deliver it to the corridor and knock on my door so I could collect it when they had left to avoid any potential contact. This worked brilliantly, and I am truly grateful to the whole Staybridge team for their support and compassion. 5 days later as I write this review I am still in Doctor imposed self isolation but at home now, and feeling much better. Thank you all, Staybridge Suites Vauxhall team!!! TRIPADVISOR.COM USER
Great find, friendly atmosphere and a real "home from home".
Mar 15th, 2020
Having stayed in other Staybridge suites elsewhere in the UK, I was curious to see if Vauxhall Staybridge Suites could live up to the high standards I have been fortunate to experience before. The hotel is tucked away just off the main road a short walk from Vauxhall Tube & Mainline Station. The first thing you notice is how quiet the neighbourhood is, ensuring a peaceful nights sleep. (very unusual for the centre of London) From the moment I checked in, to moment I checked out the staff and the hotel delivered on every level. Front of house staff gave a genuinely warm welcome and went the extra mile to make me feel welcome. The hotel is clean and well maintained, considering it is over five years old. Breakfast buffet had a good selection, catering for most tastes. Being a regular visitor for business in London for me this hotel is in a great location and I would strongly recommend you try. A special shout out has to go to Radiana, who took some time out to welcome me and explain all about the hotel's amenities. Certainly will be visiting again and hopefully, stay longer this time. TRIPADVISOR.COM USER
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