Staybridge Suites Stone Oak

808 N Loop 1604 East | San Antonio, TX 78232-1377  [SEE MAP]San Antonio, TX  [SEE ADDRESS]
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Courtesy of Staybridge Suites Stone Oak

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Guest Reviews

TripAdvisor Traveler Rating 5

LOVE the Suite

Nov 15th, 2019

I have a 12lb dog which is why I originally chose Staybridge. After my first stay I realized their attentive and friendly staff and awesome suites were exactly what I like so I have returned a second time. While the patch of grass is not ideal, it really isn't a fault of the hotel. I just want people considering this location to realize there is not really any place to walk your dog except around the hotel. Overall, super clean, nicely decorated, and aside from the fake tasting scrambled eggs (somewhat standard with these free bfast places) the rest of the bfast choices allow my husband and I to enjoy a satisfying enough meal to start our day. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Overnight

Oct 17th, 2019

I stayed just for overnight in the hotel and the check-in was easy but not as expected being a Platinum Elite member. The room is good and spacious with plenty of space. The breakfast is below average with nothing appealing or tasty. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Quick stay

Jul 28th, 2019

We had a quick overnight stay at this property. Service was really good check in and check out. Breakfast was OK, pool was clean, but really crowded. Plenty of parking, but difficult to get into and out of along the access road of Loop 1604. Tons of good places to eat and shop nearby. North of the airport. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

DUMP

Jul 8th, 2019

Cockroaches 4 inches long were all in the kitchen and bedroom coming from behind the TV. Housekeeping makes a ton of noise and stole my charger. When I voiced my concerns the GM and manager blew me off and couldn’t care less. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I love this hotel!

Apr 17th, 2019

I booked through Hotwire using their hot rate feature which only shows you how many stars a hotel has - you don’t know which hotel you get until you complete the booking and pay. I had never stayed at a Staybridge Suites so I didn’t know what to expect. I was so pleasantly surprised- the outside isn’t much to look at and the parking is a little weird (gates block off certain areas, at first it seems that’s a restricted area but as you drive up they open) but the location was great for me. I was greeted immediately upon arrival and the check in process was quick and pleasurable. I was informed there was a social/happy hour going on with food and beer/wine. I love when hotels do this! I dropped my bags off and grabbed a glass of wine and sat outside- nice and quiet. The outdoor furniture looked a little old but it was comfortable. The room was very spacious and when I booked through Hotwire it would have been the same price for a regular room vs the suite I got which was really cool. I loved all the extra storage room in the closet, desk, and living room. I definitely would be able to stay at this hotel long term. The shower was very tall and I really liked how the shampoo, conditioner, and body wash were in large bottles- although the body wash container was empty. The bed was VERY comfy. Overall for my situation (using a Hotwire Hot Rate) I think this was the best possible outcome. There were a couple of small details that could have easily been fixed- one of the curtains didn’t have a rod used to close it, pillows seemed worn out but you can’t beat the price and service. I will be back! TRIPADVISOR.COM USER 

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