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at the Su Nido, All-Suites Boutique Inn
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Super relaxing stay!
Aug 25th, 2020
We really enjoyed our stay! Perfect cozy suite and a nice comfy bed! Very quiet hotel in the perfect location. Great for walking to the restaurants and shops. Cute little patio to enjoy the view of the hills. We will definitely be back. TRIPADVISOR.COM USER
Pleasant Rooms, Poor Customer Service
Jun 21st, 2020
I chose to stay in the Su Nido Inn shortly after the reopening from quarantine to celebrate a special occasion with my fiancé. I reserved the Heron Suite for its upper level views and private balcony. I was disappointed to find that, on my arrival, my reservation had been changed without my notice or approval. The only explanation given was that this was the hotel’s right as explained in the fine print. I later discovered that my room had been double booked. After extensive conversations with both lobby staff and management, I found the customer service to be disorganized, largely unapologetic, not forthcoming with information, and hesitant to make amends. They were dismissive and made me to feel as if my concerns were unreasonable. I will say that the room was pleasant, spacious, and clean, and that the hotel is centrally located. However, for a four- star hotel, I was very disappointed with the customer service. The management’s response quickly became more frustrating than the original inconvenience. I plan to stay elsewhere on my next trip to Ojai. TRIPADVISOR.COM USER
Post COVID weekend
Jun 16th, 2020
Pros: Walking distance to downtown and very spacious suits. Things to keep in mind : No daily cleaning service. Common areas aren’t getting cleaned either unfortunately. Amenity fee doesn’t includes things listed in it. If staying for more than one night and need additional toilets or towels request in advance as they aren’t provided upon checkin. Overall cute small B&B in downtown with spacious suits. TRIPADVISOR.COM USER
Mar 6th, 2020
We stayed one night for our anniversary. We try to stay in different hotels when we travel and want a unique place. This stay did not disappoint! We stayed in the quail Room. Just delightful. Impeccably clean, the bed was totally comfortable. Very quiet place. The lotion in the bathroom was awesome, I even bought a bottle of it. The hotel is literally 2 blocks from restaurants and shopping TRIPADVISOR.COM USER
Quaint Little Nest
Feb 13th, 2020
This quiet quaint little nest is super cute from the outside. The room itself was a bit small and difficult to get around the bed (I stubbed my toe multiple times, and we all know there is literally no pain greater than a throbbing pinky toe Hhahah LOL) Anyhow once you get over the broken toe, then don't try to breath because the room has NO windows!!! I mean you could leave the door open for some fresh air if you like insects. Also fair warning if you get a room on the second floor, you will have to carry your own bags up the stairs. Therese no bell-man to help #FirstWorldProblems LOL but ya Good Luck! ok enough of Negative Nancy- on a positive note, the property is super cute. They have bikes/ beach cruisers you can rent to ride around the city. And the location is perfect. Walking district to everything. HAPPY TRAVELS! TRIPADVISOR.COM USER
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