Suburban Extended Stay Hilton Head

1376 Fording Island Rd | Bluffton, SC 29910-6572  [SEE MAP]Bluffton, SC  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

FIND SOMEPLACE ELSE!!! You have been warned

Apr 3rd, 2018

The place is now called nextloft extended stay. I only wish the owner of my company had read the reviews before booking our entire crew into this dated, dingy, dirty hotel. The common areas are filthy. Does not look like they have ever run a vacuum cleaner down the hallway. The stairwells reek of bodily fluids and are extremely dirty. I checked in on Friday night,television did not work ( DirecTV) came back on Saturday from work and television still was not working. They moved me to another room and when I came home from on Monday, guess what no DirecTV again! I am livid that I have to stay here. The young lady at the front desk was extremely helpful and the poor thing is overwhelmed with people complaining about television issues and other problems.They need to hire a general janitor as well as maids because I have not seen any type of janitorial service since Friday night and it is Monday evening. If you plan on staying bring your own utensils and glasses because what is in the room is pitiful. It’s too bad because this could be a nice hotel for people that have to work on Hilton head, but I will never recommend this place . The red roof Inn was a much better stay. Only one elevator in the main building. And there is no air conditioning in the hallways of the common areas Follow up day five… Television has only worked for one night that I have been here. They tried to move me to another room downstairs and found that both televisions in that room did not work either. Then the young lady takes me to a room that smelled like pickles! The room was filthy had dead roaches behind the refrigerator and I told her absolutely not. I have a call into my CFO right now to try to find rooms for myself and the other five employees with our company. The only problem with that, is this is spring break weekend everything is full! My patience is wearing thin. Here are some pictures TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2


Mar 18th, 2018

Upon arrival the lobby looked clean and the staff up front was courteous, but it went south from there. This place could be so much better, given a much needed inside renovation and thorough deep cleaning! The one single elevator had questionable stains on all four walls. The hallways were dingy with worn carpets and paint. But the room was most disconcerting with filth from the top of the fridge, to corse hair on the toilet rim. This could be a much better place - with a good clean up or retraining of the cleaning crew. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Staff

Dec 13th, 2017

Yes, this hotel is not new. It is an extended stay hotel. However, it is taken care of. If you have a problem with your room, the staff is quick to action. Crystal Bennett, the hotel manager, is WONDERFUL! She is truly the best thing about this hotel. If I ever built my own hotel and needed a general manager, she would be my first choice. I have seen first hand how she deals with hotel guests and the family atmosphere that is built upon it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Best staff ever

Sep 15th, 2017

This is not the most updated hotel and the wear and tear shows, however, I have never met such a friendly and amazing staff. They stayed during the hurricane and with a sense of humor. I would stay again just for the staff interaction. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1


Aug 29th, 2017

Nice on the outside, a dump within. The rugs are dirty. The refrigerator was moldy inside. Water dripped in the bathroom sink. In a week they did not change the sheets. The pool was green, & not with envy. The people in the room above ours had 2 kids who thumped & bumped well into the night. All the pictures were taken off the wall & the nails remained. A dump. TRIPADVISOR.COM USER 

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