Sugar Mill Hotel

Little Apple Bay | West End, Tortola  [SEE MAP]West End, Tortola  [SEE ADDRESS]
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at the Sugar Mill Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Exceptional

May 14th, 2019

We were recommended to stay, by some friends that live here in Tortola, before they opened and we kept watching the web site. As soon as they were available for bookings we booked for 7 nights. We have not been disappointed. We stayed in room 101 which has recently been finished and is everything you could want in a room. A comfortable bed and believe it or not an out door shower. No worries about steaming up the bathroom. Don’t worry nobody can see in! There is a nice balcony with an apple cocoon for relaxing in. We have spent a few hours in it I can tell you. The service here is exceptional. The staff are very friendly and cannot do enough for you. From Cavey (I hope I got it right) who looked after our room, even on Mother’s Day, Vicky who made the most delicious cocktails, Rosella and Shekina (also known as Kina) for the great service in the fine dining restaurant, Annie for looking after us at breakfast time and Sandra at Tramonti. It felt better than being at home. Exceptional service. Mary and Dennis were the most gracious hosts, meeting us when we arrived and looking after us every single day we were here. It felt as if we were the most important people alive. Even the wonderful birthday desert and singing Happy Birthday to us. Thanks to everyone for making this stay special. If anybody is looking for a place to stay in Tortola I can recommend the Sugar Mill as a wonderful experience, as I have said before . . . EXCEPTIONAL. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A treat.

Apr 21st, 2019

5 nights here...room 110 was lovely. Views. Quiet. Space. Pluses: Mary and Dennis go out of their way to make each traveller feel comfortable and special. Secluded setting with small private beach. Evening meals in the main restaurant are delicious...varied menu and ample wine list. The all inclusive is a must if you do not want to rent a car or use taxis. The hurricane damage still visible but huge efforts and investments by the owners to get it back to full glory. Negatives: The all inclusive is not cheap...and lunch can be hit and miss. For dinners stick to main restaurant. Staff is very mixed...sometimes very slow. But this is the Carribean. All in all a lovely few days with every need catered to. Thank you Mary and Dennis. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Coming back strong after the Hurricane👍

Apr 10th, 2019

We have been coming to the Sugar Mill since the 90's and missed it the last couple of years because of the hurricane. We couldn't wait any longer so here we are. Tortola is working its way back after devastating damage. We can still see small results of the storm at the Sugar Mill but all is functioning very well and the food is still fantastic. Don't hesitate to make your reservation all is well and will be getting back to 100% shortly. Still our favorite vacation spot. Wonderful food and wonderful people👍👍👍 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Heavenly

Mar 23rd, 2019

Spectacular setting along crashing waves, small private beach, elegant dining area. Private and romantic guest rooms are nicely appointed and many have gorgeous outdoor showers. The staff and owners are lovely and friendly. BVI is open and ready for business post-Irma! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

lunch with friends

Mar 13th, 2019

Sugar Mill has reopened after the hurricane in 2017 with new owners who have and are doing many up grades. Great food and service ocean side. Was on a MSC cruise stopping in Road Town. A business friend picked me up to have lunch at Sugar Mill. The hotel has reopened and has an outdoor restaurant on the water across the road offering great atmosphere. TRIPADVISOR.COM USER