Protect Your Trip »

Protect Your Trip » Search, compare and buy the best travel insurance for the lowest price

Sun Palace

Blvd. Kukulcan Km 20 Zona Hotelera | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]

Courtesy of Sun Palace

Find the Best Price

at the Sun Palace

Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.


Couples-only all-inclusive
You'll need a car to explore Cancun's top sites
This couples-only, all-inclusive resort in Cancun's Hotel Zone offers amorous activities for romantically inclined pairs. Sure you can walk on the beach hand in hand, but at Sun Palace you can also enjoy a steam bath or rejuvenating treatment at the spa (for an extra fee) or should you crave more activity, work up a sweat together at the fitness center. Once you're feeling relaxed, you can snag a spot on a chaise lounge, then make your way into the refreshing waters of one of the resort's infinity pools. Along with the plentiful amenities, guests appreciate the variety of food offered at Sun Palace's various restaurants. When you're done with your meal, retreat to one of the resort's romantic guest rooms or suites, which feature whirlpool tubs for two, stocked minibars, complimentary Wi-Fi access and LCD TVs.
Hotel Class
Property Type
All-inclusive resort, 252 rooms
Primary View



  • 4.0Hotel Class
  • GOODCritic Rating

Similar Hotels Nearby

See all hotels in Cancun »
See all hotels in Cancun »

Critic Reviews

Other Awards

  • TripAdvisor Travelers' Choice Awards 2019


This couples-only, all-inclusive resort is a great pick for a romantic getaway, thanks to its semi-secluded location, luxurious spa, and decadent details such as two-person Jacuzzi tubs in every room. ... Rooms are spacious and offer solid amenities, as well as minimalist, neutral-toned decor.

Other Awards

  • TripAdvisor Travelers' Choice Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 7461 have reviewed the Sun Palace, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 7461 reviews 4.5 (based on 7461 reviews)

Guest Rooms

All guest rooms and suites at Sun Palace feature neutral color palettes, tile floors, wooden furniture and balconies with resort or ocean views. Standard amenities include satellite flat-screen TVs, stocked minibars, liquor dispensers and two-person whirlpool bathtubs. Concierge Level accommodations include additional perks like select spa services, access to an exclusive beach area, personalized concierge services and extended check-in and checkout hours.
  • Free Wi-Fi available throughout resort
  • Upgraded liquor brands provided in Concierge Level suites

Standard room size435 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The adults-only, all-inclusive Sun Palace can be found just south of El Rey in a quieter section of Cancun's Hotel Zone. The property features a white-sand beach and sits within walking distance of a few shops and restaurants. To get to most of the area's boutiques and eateries, guests will need a car, which can be hired through the resort's concierge. Local attractions like El Rey Zona Arqueológica's ruins and the Museo Maya de Cancún sit within 3 miles of the property, and off-site tours of Tulum, Isla Mujeres and Chichen Itza can be arranged for a fee.
  • Approximately 8 miles east of Cancun International Airport
  • Free airport transfers provided when travelers book five or more nights through the resort's website
  • Complimentary on-site self-parking available
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle (free)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


Four restaurants are available at the Sun Palace. The poolside snack bar offers casual quick bites for lunch and Asian specialties for dinner, while a seafood and steak buffet are available at The Steak. And for Italian-influenced dinners, travelers can visit the lobby's La Tratto. Three bars, including a swim-up option, are also available.
  • Room service offered 24 hours a day
  • All-inclusive rates cover meals, snacks, beverages and room service
  • Afternoon tea served daily from 5 to 7 p.m. at Lobby Bar
  • Dress code enforced at La Tratto

Number of restaurants4

Cuisine TypesBuffet, Asian, Italian, American, Mexican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The resort offers three outdoor swimming pools, two of which feature infinity-edge designs. For pool activities like volleyball and water aerobics, guests can visit the resort's activities pool. A swim-up bar is also located at the activities pool. Lounge chairs and umbrellas surround all pools. Additional seating is available at the property's private beach.
  • Indoor pool and hot tub located at spa
  • No water sports equipment offered
  • Poolside service available
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


Sun Palace's Awe Spa offers a variety of treatments, including massages, facials and body scrubs and wraps. Specialty services like fish spa experiences with garra rufa fish, couples treatments and hot stone massages are available as well. And at the salon, guests can enjoy makeup applications, waxing treatments and hair and nail services.
  • Complimentary resort credit can be used for select spa services
  • Spa packages offered
  • Indoor pool, Jacuzzi, steam room and sauna available at spa

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


Sun Palace's fitness center features cardio and strength-training equipment, plus free weights and exercise balls. Outside, guests can play pool or beach volleyball or participate in free water aerobics classes.
  • No on-site water sports equipment available
  • Yoga and stretching classes occasionally offered
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


Sun Palace offers a 3,300-square-foot ballroom for meetings and events. The Ocean Ballroom, which can be divided into two smaller spaces, can accommodate up to 304 people for theater-style events or 180 guests for banquets. The beach and three terraces can also be used for business functions.
  • Business center with computers and printers available
  • Largest outdoor space can host up to 250 people
  • Group booking incentives offered

Number of meeting rooms1

  • Business center
  • Meeting rooms
  • Meeting and event planners available


A ballroom, three terraces and a private beach are available for wedding ceremonies and receptions at Sun Palace. The largest outdoor venue is the resort's beach, which can accommodate up to 120 guests for ceremonies and receptions. Multiple decor packages are offered, including an ocean-inspired package and a complimentary package with white decor and dark wood ceremony structure. Standard wedding package details include bridal flowers, wedding cakes, officiating services and sparkling wine. Upgraded packages offer additional inclusions like live ceremony music and fireworks.
  • Free incentives provided for weddings with 10 or more rooms booked
  • Complimentary wedding package offered to couples staying three or more nights
  • All wedding packages include free honeymoon package
  • Ocean Ballroom can host up to 304 people for ceremonies

Maximum wedding guest capacity304

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Sun Palace

Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.