Sunscape Puerto Plata Dominican Republic

Carretera Luperon, Km. 5. Playa Dorada | Puerto Plata 57000  [SEE MAP]Puerto Plata  [SEE ADDRESS]
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Courtesy of Sunscape Puerto Plata Dominican Republic

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Overview

All-inclusive property with ample family-friendly amenities
Recent guests said food here is lackluster

Sunscape Puerto Plata Dominican Republic is an all-inclusive resort situated about 10 miles northwest of the Gregorio Luperón International Airport and roughly 5 miles southeast of downtown Puerto Plata. The property offers ample activities for every member of the family, including a spa, supervised clubs for kids and teens, complimentary nonmotorized water sports, an indoor theater and an 18-hole golf course, among other amenities. Accommodations are also family-friendly, with studio-style rooms and one- and two-bedroom suites available. All guest rooms and suites include coffee makers, flat-screen TVs, stocked minibars and private balconies or terraces. Those who opt for Sun Club-level accommodations receive extra perks like complimentary Wi-Fi access, concierge service and access to two exclusive lounges (one is adults-only). When it's time to dine, guests can pick up a snack at the coffee shop or sit for a meal at one of eight restaurants, including a buffet and multiple open-air venues. Despite the diversity, many recent guests said the cuisine left something to be desired. The property also boasts seven bars and lounges. Overall, former travelers said they experienced pleasant service and would recommend a stay here. However, some cautioned that the Sun Club bars get noisy at night, especially on weekends.

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Location
Puerto Plata
Hotel Class
4.0-star
Property Type
All-inclusive resort, 585 rooms
Primary View
Neighborhood
Style
Traditional
Best For
Business travelers, Couples, Groups, Families

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Scorecard
  • 4.0Hotel Class

Rankings

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Critic Reviews

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Sunscape Puerto Plata Dominican Republic is an all-inclusive, three-and-a-half-pearl property located on scenic Playa Dorada beach. The resort’s 585 guest rooms are well-kept and sunny, featuring flat-screen TVs, minibars, coffeemakers, and large bathrooms with walk-in rainfall showers, but none have ocean views.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 2816 have reviewed the Sunscape Puerto Plata Dominican Republic, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 2816 reviews 4.5 (based on 2816 reviews)

Guest Rooms

Sunscape Puerto Plata Dominican Republic's standard guest rooms feature traditional decor with white and beige walls accented by tropically inspired turquoise or orange furnishings and linens. Each room offers two full or one king-sized bed, a furnished balcony or terrace with views of the tropical gardens, a cable TV, an alarm clock radio and a stocked minibar. Upgrade to the Sun Club level for additional perks, including complimentary room service and access to two lounges (one of which is adults-only).
  • Large two-bedroom family suites
  • In-room Wi-Fi access costs $15 per day; complimentary in Sun Club accommodations

Standard room size355 square feet

  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located on the northern coast of the Dominican Republic in the gated Playa Dorada resort area, Sunscape Puerto Plata is a sprawling, all-inclusive family resort facing the Atlantic Ocean. It's just a short walk to the beach and to the Robert Trent Jones golf course that surrounds the property. The Playa Dorada area is like a small city, with shopping malls, casinos and several hotels.
  • Gregorio Luperón International Airport sits 10 miles southeast
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

The resort offers a coffee shop and eight sit-down restaurants, including four a la carte eateries, a buffet, a grill and two snack bars. The Barefoot Grill serves drinks and beach snacks, and Tamarindo offers casual poolside fare. Meanwhile, Castaways serves Caribbean dishes in an open-air space with ocean views. Gaucho Grill features fine dining Argentinian-style, and Gohan is an adults-only dining room specializing in Asian cuisine. The Pizza Shop serves pizzas, burgers and casual American dishes, while Da Mario specializes in Italian fare. And at the Windows buffet restaurant, diners will find a bit of everything. The resort's seven bars and lounges offer international and domestic beer, wine and mixed drinks. All water and ice served in the restaurants is purified, and only bottled water is served. In-room minibars also include bottled water, as drinking tap water is not recommended.
  • Reservations not required at restaurants
  • Room service available every day from 7 a.m. to 11 p.m.; free for Sun Club guests
  • All-inclusive room rates cover all meals and drinks

Number of restaurants8

Cuisine TypesBuffet, Asian, Italian, American, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

Sunscape Puerto Plata is home to two large pools. The lagoon-style pool features a pool bar suspended over one end of the pool, while the second pool has a kids area, as well as access to a poolside bar. Sun Club-level guests have access to an adults-only hot tub. The beach offers several chaise lounges and umbrellas, plus a beach bar and a PADI dive center.
  • Food and beverage service available at both pools
  • Free introductory scuba diving classes in main pool
  • All-inclusive rates cover use of kayaks, snorkeling gear, paddleboards and windsurfing equipment; extra charges apply to rent catamarans, scuba diving gear and Hobie Cat sailboats
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The Sunscape Spa by Pevonia features 11 treatment cabins, a sauna, a steam room and a beauty salon. Guests can indulge in an array of treatments, ranging from massages, facials and body scrubs to hydrotherapy, reflexology and aromatherapy services. The salon provides hair and makeup services, manicures and pedicures.
  • Bridal suite and services
  • Kids and teens treatments

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

Families love Sunscape Puerto Plata's complimentary Explorer's Club for kids ages 3 to 12 and its Core Zone Teens Club for travelers between 13 and 17. Young children receive their own red carpet check-in with welcome treats and a resort "passport." The Explorer's Club offers supervised activities led by Red Cross CPR-trained staff and features an array of activities, including arts and crafts, games, playtime on the playground and in the splash fountain, treasure hunts and sandcastle-building competitions. The teens program features video games, sports and age-appropriate discos. The two-bedroom family suites offer room for families to spread out, and the all-inclusive package covers additional kid-friendly activities like nonmotorized water sports.
  • Babysitting available for additional fee
  • Teens club snack bar with nonalcoholic drinks and snacks
  • Sand volleyballl and tennis courts
  • Game room with foosball and pingpong tables
  • Kids club open from 9 a.m. to 9 p.m. daily; teens club welcomes older children every day between 10 a.m. and 10 p.m.
  • Kids club (free)
  • Cribs
  • High chairs

Fitness

The on-site fitness center features stationary bikes, elliptical trainers and treadmills, as well as weight-lifting equipment and exercise accessories. For outdoor recreation, guests can take advantage of complimentary water sports equipment, including kayaks and paddleboards. Room rates also cover water aerobics and water yoga classes.
  • Fitness center open from 6 a.m. to 8 p.m. daily
  • Sand volleyball and tennis courts
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (with fee)
  • Tennis (free)
  • Guided runs
  • Paddle boats (free)
  • Motor boats (with fee)

Business

The resort houses two meeting venues: the Salon Puerto Plata, which can accommodate up to 200 attendees for an auditorium setup or 160 guests for a banquet, and the Salon Playa Dorada, which can handle 60 guests for a reception or 40 guests for a seated function. Group excursions and team-building activities are available for an additional fee.
  • Business center
  • Catering services
  • Basic audiovisual services

Number of meeting rooms2

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Wedding

The resort offers various wedding packages for smaller weddings. Ceremony locations include the beach and the resort's gardens, and wedding packages range from basic ceremonies with flowers, cake and sparkling wine to more comprehensive catered receptions. The bride and groom must be in the country three business days prior to a legal wedding.
  • Guests who choose to come only for the event will have to purchase a day pass
  • Special group rates are available when booking 10 rooms or more
  • Bridal hair and makeup services

Maximum wedding guest capacity20

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Sunscape Puerto Plata Dominican Republic

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.