Sunset Royal Beach Resort

Blvd. Kukulkan Km. 10 Zona Hotelera | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]
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Courtesy of Sunset Royal Beach Resort

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Guest Reviews

TripAdvisor Traveler Rating 5

Vacation

Feb 22nd, 2020

The sunset royal is a nice small resort that is friendly and clean. Raphael who is in charge if the wait staff was awesome. He set up our spa appt. and came and cleaned our sun glasses everyday. The ladies in the spa were Giselle and Gidell were excellent when i had a facial and husband has a massage. Our waiter Emmanuel down by the beach took care of us everyday and made sure we had everything we needed. Guadalupe in the restaurant has been here for 15 yrs and remember us each time we come. He has our coffee and juice waiting for us each morning. Can’t wait to come back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice location great beach great rooms.

Feb 22nd, 2020

Very nice hotel on a nice clean beach. Easy walk to restaurants and bars. The rooms have great views and the facilities are all new and working great. Beds are very comfortable and AC is good. Services in the resort are great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location.

Feb 22nd, 2020

Amazing views. Rooms are ok, the air conditioning could use a little upgrade. Wait staff ok. Nightly shows are fun and entertaining. The beach was fantastic, pristine teal, blue water. Nice pool. Overall I would recommend this establishment. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

In much need of a remodel & cooking lessons

Feb 20th, 2020

Our vacation was poor to average. The beach is beautiful and the beach staff & service some of the best. Everything else about this “resort” was a disappointment. The hotel is in dire need of a renovation. The common areas are ok but dark and dingy. Climate control is good in some areas and poor in others. We were there as park of a timeshare tour package and were put in a traditional hotel room on the 2nd floor. It had not been remodeled in probably 20+ years. Very dated and poorly maintained. Room lacked luster and decor. If they were trying to impress me and get me to buy in, boy are they mistaken. The food was not good or flavorful, average at best. You are better off eating at the beach or room service. Restaurants serve food room temperature and with lack of precautions for safe food handling. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

great amenities and views

Feb 20th, 2020

The restaurants were good, the provision of cold water and iced tea etc.all day in the lobby was wonderful. The pool was good for kids, and big enough for a number of people. Lots of activities available; we took three Spanish lessons. We could walk to a large grocery store for our provisions, since we did not want the All-Inclusive. We learned how to get through the rows of vendors quickly on our way anywhere! We enjoyed trips to Chichenitza, Tulum and Coba. TRIPADVISOR.COM USER 

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