Sunset Royal Beach Resort

Blvd. Kukulkan Km. 10 Zona Hotelera | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]
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Courtesy of Sunset Royal Beach Resort

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Guest Reviews

Tripadvisor Traveler Rating 4

My first Cancun vacation but definitely not my last

Oct 27th, 2020

My husband and I enjoyed ourselves so much we became members!! Raphael (Beach Butler) and Axel (Room Butler) are fantastic! The whole staff was very friendly and helpful. We were pleasantly surprised how many staff members spoke fluent English. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Cancun

Oct 27th, 2020

There wasn't anything open available to us. I was told that we would have access to two resorts and we didn't. If it wasn't for the two excursions we went on the whole trip would have been a disaster. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Birthday Vacation

Oct 26th, 2020

We had a great time at sunset Royal . The staff was friendly and very accommodating. I enjoyed the food especially my dinner on the beach and spa massage which was all set up by Raphael. He was very helpful and I recommend him to make your stay more enjoyable! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

A great trip

Oct 25th, 2020

I was a bit leary about this resort because it took several times of calling to get my confirmation information before we left to go. Other than that they exceeded my expectations. Didn't like the high pressure at the sales presentation. Overall it was a fantastic trip. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Horrible

Oct 25th, 2020

Do not do the timeshare presentation. We were treated horrible. Very rude and they were not good on their word. The hotel is old and run down. The music and food cater to Mexican tourists. I am American. The room was called a Jr. suite however it was just a hotel room. TRIPADVISOR.COM USER 

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