Super 8 Austin University - Downtown Area

5526 North Interstate Highway 35 | Austin, TX 78751-1716  [SEE MAP]Austin, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Housekeeping was annoying

Jul 17th, 2019

The hotel was fine housekeeping was the issue. She would come into the room at the most inconvenient time. She would barge in every morning at 3am and 8am preventing anyone from getting any real rest. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Locked out of room

Jul 14th, 2019

The staff was not knowledgeable about key system and had to go each day to have keys reprogrammed for the room. Problems in room or on property were not taken care of in a timely manner. Listening to problems was not an issue, but getting a resolution was. There were no corrections or solutions given. Just an assurance the issue would be addressed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Price is good if you don’t care for cleanliness or hot water

Jun 27th, 2019

The price was decent but the place is very dirty. Roaches everywhere and the hot water lines were switched hot was cold AND hot water would turn cold whenever it felt like it. Starts hot, turns cold, then might or might not get hot again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

ROACHES EVERYWHERE

Jun 26th, 2019

This place is soooooooo DISGUSTING!! I stayed 2 hours just to rest a little after driving for13 hours. ROACHES EVERYWHERE i had to take my luggage to my truck to make sure i wasn't taking any ROACHES with me. I couldn't take a shower dirty tub with dried up paint, BROKEN shower HEAD,CIGARETTE burns in the BLANKET. Cut up sheets. I had soooooooo many problems dirty toilet everywhere was dirty. I WILL NEVER GO BACK AGAIN TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Cockroaches

Jun 21st, 2019

There were cockroaches, rude staff, and our key stopped working daily. Don't turn on the heater because it smells like rodent urine. The staff just stared at me casually and proceeded to do nothing about the cockroaches when I told them about them. They were the German kind, adults and babies, seen multiple times. Also, the water was turned off the last day until we checked out. We couldn't shower or flush the toilets. TRIPADVISOR.COM USER 

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