Super 8 Austin University - Downtown Area

5526 North Interstate Highway 35 | Austin, TX 78751-1716  [SEE MAP]Austin, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Hotel close to downtown

May 11th, 2019

The Hotel was close to the downtown. The room was ok with free Wi-Fi and parking. The breakfast was terrible only Yoghurt and pancakes with some cereal and bread. We had trouble at 3am with a group of people making a lot of noise outside our room. We had to ring the Front Desk to remind them it was 3am and people are sleeping. There is good food trucks very close to the Hotel. The Thai food was delicious. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Horrible Experience

Apr 23rd, 2019

Towel rack fell down after towel was picked from the shelf. Iron board had no cover. Parking lot under renovations all over. Patrons competing for available parking. Felt trap to stay at hotel or lose my parking spot. Few bugs in room and bed. Hotel charges a refrigerator, microwave fee of $6.95, for whatever reason, although each room has them. The 800 reservation agents unaware of this fee. Some rooms aren't as nice as others. Staff is okay. Walked to Target to buy toiletries since Hotel had none in room. Breakfast great! Middle age Anglo guy is kind of rude, defensive. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Pay a bit more for something better

Apr 3rd, 2019

It's hard to judge hotels when you reserve them online from miles away. This one has potential but quite shady business practices. Repaving the parking lot only left a few spots for everyone and they blocked off the back where you can circle around. Makes for some good people watching with everyone driving around getting stuck and having to back down the road into new on coming traffic. The part that makes me write my first review is they charged me $6.99 extra per night as they said a daily service fee. This was more than $20 total that my email reservation confirmed. Front desk said "well you signed the paper when you came in". Hello, I didn't read every single line thinking "hey they can sneak in some extra costs here". I told her it was false advertising and she finally removed it. Watch out for that. It's like me buying a car for 10k but then in the fine print I charge an extra $900 oh well you signed it even though our previous agreement was something else. Wish i sent $20 extra and went to a better location. Live and learn. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

cockroaches in room

Mar 26th, 2019

this hotel was nasty there were cockroaches climbing everywhere. this place is like smearing lipstick on a pig its still a pig. i will never stay here again or tell anybody to stay there nasty and unclean TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

AVOID THIS PLACE!!

Mar 13th, 2019

We were passing my Austin and unfortunately picked a busy weekend because of SXSW hotels were double their regular prices. We decided to stay here at the rate of ($130) for the night. I didn’t expect much but once I went inside I couldn’t believe the state of these motel rooms. The walls were cracking, the beds had yellow spots on the sheets, the rooms smelt like smoke although it was a non smoking room and when I opened the coffee machine there was mold growing inside of it of it (photo attached). Charging their regular rate of $40 a night for this room is still a rip off. I would be surprised if this place doesnt violate several code violations. I definitely didn’t sleep that night and would have spent a few extra bucks having known what I was getting myself into. I will never be going to a motel 8 again. TRIPADVISOR.COM USER