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Mar 13th, 2020
People loudly banging and screaming outside all night. Sirens non stop. Cleaning lady banging on my door while I'm sleeping non stop. Legit banging I thought fbi was coming. Never again will I stay in this hotel or anywhere near it. Your front desk people are scumbags TRIPADVISOR.COM USER
Wasn’t bad, even for an extended stay.
Mar 10th, 2020
The time I had to travel for business was around the Super Bowl so booking the place we normally do wasn’t an option... insert SureStay. My commute to the office each of the 33 days I was there was quick and simple. The front desk guys I dealt with were always pleasant and personable. Although they had breakfast, I didn’t partake as I’m more of an eat while I drive to work kinda woman! Since it was an extended stay, I needed to utilize the washer/dryer. The first time I did laundry, blue stuff got all over my white socks and light colored undergarments (my detergent was green). Going forward I just selected Extra Rinse and didn’t have any more issues. The washer/dryer is coin operated but no change machine to my knowledge so having to get cash out and go to a bank (or Publix as I learned) to get quarters was an inconvenience. Being there on business, noise was a concern for me. I did not have issues with this. There was a couple days where a kid on the same floor would run down the hall (which you could hear) and would knock on people’s doors that had Privacy hangers up. Other than that though, I never heard other people in their rooms or conversations outside in the hall. As far as cleaning- they made my bed, set out towels, and made sure the trash was emptied and I had toilet paper every day. That’s really all I needed. I thought it was nice of their cleaning ladies to fold my additional blanket I had and place it nicely back on the bed. TRIPADVISOR.COM USER
Mar 5th, 2020
This was the worst stay I had in state of Florida they had roaches all over the place. The bathroom door did not lock and the front desk guy did nothing about it. I will never EVER stay at this hotel again. TRIPADVISOR.COM USER
Great Value at Good Price
Feb 27th, 2020
This is the first SureStay Hotel (a unit of Best Western) visit and I am impressed. For those who are stopping overnight on their way to a final destination, this is one hotel we would recommend. It may be bare in ammenities but a comfortable bed, pretty good soundproofing with working refridgerator were nice. Pricewise it was a great value. Great arriving and departure service and a pretty good breakfast (pretty standard breakfast offering for a normal Best Western). Will definately be considering them again if we are traveling through Jacksonville on our way to a destination and need to stop for a night. TRIPADVISOR.COM USER
Feb 18th, 2020
The staff were excellent, the room was comfortable except for the HAVC. The only noise was the short cycling HVAC unit with an extremely annoying fan motor that screeched off and on most of the night. The unit was turned off around 3:00 AM to kill the nonsense. This motel like all others participated in price gouging due to the Daytona 500 being held 82 miles away. It is what it is. TRIPADVISOR.COM USER
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