Swansea Marriott Hotel

Maritime Quarter | Swansea SA1 3SS  [SEE MAP]Swansea  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Weekend trip

Nov 22nd, 2020

Few issues with room but sorted with rate reduction. Ate in hotel one evening. Nice food, good breakfast, comfy bed, room nice and clean. Staff are lovely, attentive and helpful. Recommend staying here ! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great location & experience

Oct 26th, 2020

Stayed at this hotel for 2 nights as a family of 4 (young kids). Great location in terms of reach to the beach and other restaurants/road links. Breakfast was superb and a great variety for all ages. Hotel was fairly clean and staff were very helpful. Had some issues with our toilet system which was resolving by offering giving a new room (reception had to be persuaded of this). Otherwise, a great hotel and I would recommend. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Friendly with great service

Sep 27th, 2020

We have stayed at this hotel on several occasions. The staff are always very friendly and extremely helpful. We stayed for one night on our last visit and had a good quality and reasonably priced evening meal in the restaurant. Just one criticism. Both electric car charging points were not working, which is a problem if you are relying on them. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Happy with our stay

Sep 23rd, 2020

Despite all the negativity of some reviews on here, my son and I had a pleasant and comfortable stay here, sharing a fairly spacious room with 2 double beds. Comfortable beds, pillows, great size t.v, good WiFi. Yes, the whole place could do with some updating / refurbishment, in particular the bathrooms - who needs a tiddly bath, prefer a rain shower/wet room. Breakfasts were ok, not always exactly what asked for and not made fully aware of choices! All the staff from reception to breakfast service were friendly, helpful and charming. Excellent covid precautions all in place. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Excellent staff, needs refurbishment.

Sep 22nd, 2020

We stayed here for 1 night whilst passing through, the staff on the front desk, Chris and the waitress in the breakfast area were both lovely, a real credit to the company. Overall the room was clean and well presented, the hotel looks dated and is in need of refurbishment. The pool was not open which was disappointing, the hotel could arrange this to be used by booking a slot, similar to the way breakfast is organised. Parking and breakfast are included in the price, which is a positive. TRIPADVISOR.COM USER 

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