Swissôtel Chicago

323 E Wacker Dr | Chicago, IL 60601-5282  [SEE MAP]Chicago, IL  [SEE ADDRESS]

Courtesy of Swissôtel Chicago

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Recent guests report stellar service
Expensive rates for room quality
Offering impressive views of Navy Pier, The Magnificent Mile and Millennium Park, the Swissôtel Chicago is most popular among recent guests for its unbeatable location. And because it's situated on a quiet stretch of Chicago's East Wacker Drive, guests say the hotel allows travelers to get close to the downtown bustle without the added city noise. The only common gripe is this Swissôtel's expensive parking fees, which some guests were able to avoid by parking in a public lot a few blocks away. Still, travelers who have stayed here are willing to put up with parking woes, saying that the property is top-notch and the staff is quite accommodating. Plus, members of Le Club AccorHotels, the brand's loyalty program, can pay for rooms with accrued points. Along with its convenient position amid the downtown cityscape, Swissôtel also boasts spacious rooms with marble bathrooms, LCD TVs, iPod docking stations and in, some rooms, Lake Michigan and Navy Pier vistas. Among its other amenities are a fitness center and a spacious event center; the hotel also houses three restaurants – Geneva Restaurant, The Palm Restaurant and Amuse – all of which garner consistent praise from travelers.
Chicago, IL
Hotel Class
Property Type
Hotel, 661 rooms
Primary View
City center, Lake



  • 4.0Hotel Class
  • GOODCritic Rating


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Critic Reviews



The Swissôtel's triangular Harry Weese design allows for panoramic vistas of the city, lake, or river—and the comfortable, contemporary rooms feel like condos.



Set where the Chicago River meets Lake Michigan, this hotel has modern European elegance and superb views stretching from Navy Pier to Grant Park.

AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 5709 have reviewed the Swissôtel Chicago, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 5709 reviews 4.0 (based on 5709 reviews)

Guest Rooms

Guest rooms at the Swissôtel Chicago are decorated in simplistic modern decor with white linens and beige accent furniture. Bathrooms feature separate tubs and showers
  • Views of downtown Chicago and Lake Michigan
  • Wi-Fi available for $14.95 per 24 hours  

Standard room size319 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Swissôtel Chicago is the only property of the hotel chain that is located within the United States. Situated right along the Chicago River, the Swissôtel Chicago provides views of the river and Lake Michigan. A five-block walk will put you at the beginning of The Magnificent Mile's well-known shopping.
  • Free Wi-Fi in public areas
  • Situated 13 miles northeast of Midway International Airport and 18 miles southeast of O'Hare International Airport
  • 24-hour valet parking ($70)
  • 24-hour self-parking
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Swissôtel Chicago offers three dining options to tailor to the needs of Chicago travelers. The Geneva Restaurant provides homestyle breakfast options with a European flair. At The Palm Restaurant, large caricatures of Chicago celebrities decorate the Italian restaurant. Amuse is open for late-night dining and handcrafted cocktails.
  • Amuse hosts small events in its media room, complete with flat-screen TVs and gaming systems.

Number of restaurants3

Cuisine TypesItalian, American, French

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


Spa 42 at the Swissôtel Chicago is a new addition to the hotel property. Services offered include massages, facials, body wraps and scrubs. The facility features a changing room, a relaxation room, a sauna, and a Jacuzzi.
  • Organic and eco-friendly products used
  • Open 9 a.m. to 9 p.m.; before or after hours appointments also available

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The Swissôtel Chicago doesn't exactly scream kid-friendly, however, it does offer many amenities to help families traveling with kids. The kid-friendly suites (depending on availability) are designed with kid-sized tables and chairs, video games and stuffed animals for youngsters.
  • Babysitting services available
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The fitness center at the Swissôtel Chicago is located on the penthouse floor of the property and provides spectacular views of Chicago through oversized windows. The fitness center is equipped with cardio machines with individual flat-screen TVs.
  • Open 24 hours
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


The Swissôtel Chicago is home to 65,000 square feet of meeting and event space, which can host groups ranging from 15 to 1,400 people.
  • Some rooms provide oversized windows with views of Chicago and Lake Michigan
  • On-site catering available
  • Meeting and event planners on-site

Number of meeting rooms39

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The Swissôtel Chicago offers seven on-site ballrooms as wedding venues, one of which is on the 43rd floor of the hotel and boasts spectacular views of Chicago and Lake Michigan.
  • Audiovisual equipment provided
  • Specialists are familiar with cultural and same sex weddings
  • On-site caterers

Maximum wedding guest capacity1400

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Swissôtel Chicago

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