Swissôtel Chicago

323 E Wacker Dr | Chicago, IL 60601-5282  [SEE MAP]Chicago, IL  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Great service

Oct 24th, 2020

My husband and I stayed at the Swiss to give the kids something to do. They had an amazing time. I was impressed with the front desk representative Lanette Silas. She was hilarious the kids loved her and she made sure to give us great tourist attractions for our stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Fantastic hotel in the city center

Oct 20th, 2020

Location is excellent: 5min walk to the Millennium park, 5min walk to Architecture river cruise tour, 15min walk to 360 Chicago observation desk. There are plenty of restaurants nearby. Also there are restaurants in the hotel. Rooms: I highly recommend you to choose river-view room: it really takes your attention. You’ll see skyscrapers, river and city life - it’s really cool. Bed and willows are very comfortable, bathroom is big: there is shower cabin and bath both. Wi-fi works excellent. Some information: Breakfast is not included - you should pay $50 per person. There is “fast” parking zone in front of the main door - you can stop there for taking your luggage from the car and that’s it. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Friendly Staff

Oct 17th, 2020

The staff is welcoming! If Nicole is not already employee of the year she needs to be ASAP. We are greeted with bright eyes and smiles underneath masks. The room has a beautiful view, desk to get work done, and a lounging area. Swissôtel for the win! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Museum tour

Oct 14th, 2020

Had a great stay. Olivia Miller checked us in and was amazing. She helped us upgrade to a suite that had amazing views of the lake and river. Huge bathtub. So much room. We ordered food and had lots of room to eat. Bought tickets in advance for the field museum and art institute. Very few people inside. Everyone wore masks. Felt very safe. We are a family of 6 we got a suite with adjoining room. It was lovely. Would stay again. Thanks again to Olivia made our stay great instead of just two small hotel rooms TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

We celebrated my daughter's 16th birthday by giving her and friends a suite!

Oct 12th, 2020

Our awesome experience began at check in with the exceptional customer service provided by Quiance. He really made us fell welcomed and from here our expectations were exceeded. The suite and two queen bed rooms were beautiful. The beauty and elegance of the rooms were only exceeded by the screams of excitement of my 16 year old and her three companions as they entered their suite! The rooms were impeccable and the staff were courteous and efficient. TRIPADVISOR.COM USER 

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