Swissôtel Chicago

323 E Wacker Dr | Chicago, IL 60601-5282  [SEE MAP]Chicago, IL  [SEE ADDRESS]
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Courtesy of Swissôtel Chicago

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at the Swissôtel Chicago

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Guest Reviews

TripAdvisor Traveler Rating 5

Bad day turned amazing

Apr 25th, 2019

My parents were in town and because if my dads dog allergy I needed to book a room. I checked every room with no luck. My final stop was the Swiss. Initially when I was told that they didn't have any rooms I burst into tears. The front desk agent Lanette told me to go grab some coffee and let her see what she can do. When I returned not only did my parents have a room but an amazing view as well. I tried to tip her but she refused and said she was just happy that I was able to spend time with my parents because parents are important. From now on my parents will only stay at the Swiss and I wonder if I can make sure I get Lanette every time lol. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Fussy Kids

Apr 25th, 2019

I absolutely love the Swiss. I am originally from New York and this was my first time visiting. I have three children and they were extremely tired before our flight. The young lady Lanette at the desk started making funny voices and playing with my youngest daughter while checking me out. She was also the person who made sure we were given enough beds after a mix up at check in. I absolutely love the city and I will be back soon to stay at the swiss! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Pleasant stay

Apr 25th, 2019

Andy our bartender was the shining star of our weekend! Made us feel welcome and made sure we had everything we needed. He is the reason I am writing this review. He looked for us when we walked in and made sure our large group was accommodated. We felt like he was the face of the hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Conveniently located near Chicago’s Michigan Ave.

Apr 25th, 2019

The location is excellent, rooms provide great views of the lake. The dated carpet in the room was less than desirable. The bed and linens were clean and comfortable. When booking online make sure you account the amenities fee that my not be disclosed during your initial booking. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Business Stay

Apr 25th, 2019

Worked a booth the Star Wars Celebration and booked this hotel through the event center. We were very pleased with the hotel and the price. The staff was wonderful, it was very quiet, there was a market just around the corner. We would absolutely stay there again if we are working an event at the McCormick Center. TRIPADVISOR.COM USER