Swissotel Le Plaza Basel

Messeplatz 25 | Basel 4058  [SEE MAP]Basel  [SEE ADDRESS]
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Courtesy of Swissotel Le Plaza Basel

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Guest Reviews

TripAdvisor Traveler Rating 5

High satisfaction for 8 nights business stay

Feb 22nd, 2020

Pro: 1.Free wifi 2. Very good location near the tram station  3. Gym facility available.4. Breakfast choice is good with excellent service from waiter/waitress 5. Slipper, robe, kettle, coffee , safety box, iron and board are provided in the room. 6. Free mobility pass to take public transport in Basel. 7. Friendly receptionist when check in and check out. 8. Body lotion is provided which is important to prevent skin dryness in winter. 9. Plenty of cable channels on the tv. Con: 1 No USB port for handphone charging available.   2. Room rate varies on each night depending on the season. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Hotel but disappointing NYE stay

Jan 21st, 2020

The hotel has a perfect location and a very impressive lobby. We found our double room to be spacious and cozy with a comfortable queen bed. Cleaning service was on point. We were given the Basel card at the check in which was very helpful for free transport and discounts in museums. The staff at the reception was polite but neither friendly nor welcoming. They should do better if they would like guests to come back. Breakfast was too pricey and the spa was not worthy of its name as it is very small and only offers a steam room and a sauna which happened to be broken during our whole stay from Dec 30th to Jan 4th. The air conditioning in our room was quite noisy and did work properly on heating mode. As we travelled to Basel to celebrate NYE and our anniversary as well, it was disappointing to realize that there was no event, no special activity or service at the hotel to welcome the new year. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

A bit old rooms need updating

Jan 10th, 2020

Staff was very pleasant. No USB ports, so of you have 120 will need adapters which were available at the front desk to borrow. Some mold behind drapes where there was a water leak. Good location at the end of tram lines. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice hotel

Jan 3rd, 2020

Staff very polite friendly and knowledgeable. Hotel clean and tidy, situated on tram route 1,2&6, good location. Easy to get to all the sites. Would recommend this hotel. Nice area with places to eat and drink nearby. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best choice!

Jan 3rd, 2020

Swissotel Le Plaza Basel My family and I had a very pleasant 3-night stay at this hotel’s 5th floor Plaza Suite, with a connecting room. The hotel’s location is so convenient that we managed to take the tram round trip from Basel SBB, with all our luggage. The staff were all very friendly, and accommodating. The 5th floor looked fresh, and newly renovated. We had Swiss chocolates and a greeting card waiting for us upon arrival. Swissotel offers 5-star service and amenities, with the most reasonable prices I’ve ever seen throughout my hotel search in Switzerland. Breakfast is included when booking their suite, with free mini bar items replenished daily. Housekeeping left the rooms spotless, and turndown service was a treat. We have stayed there many times before, and haven’t visited in a very long time. We couldn’t be happier with our choice, and would love to stay again. TRIPADVISOR.COM USER 

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