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at the Tampa Marriott Westshore
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Fabulous hospitality! Thanks Terri
Mar 5th, 2020
A few weeks ago I happened to leave my childhood pillow behind. I called and spoke to Terri, the lead of hospitality. Terri and her staff looked for my lost pillow for weeks and continued to keep me updated. Thank you Terri for my new pillow! I hope my old pillow found a good home! I appreciate your dedication and kindness! TRIPADVISOR.COM USER
Mar 3rd, 2020
I stayed last night and the shuttle driver this morning is the finest person I have met in the hospitality industry. He didn't just drive me to get my car rental, he cared about me as a person. What an impact! This is now where I stay in Tampa. TRIPADVISOR.COM USER
Did not get to stay at hotel
Mar 2nd, 2020
I arrived 9:30pm on a Tuesday night to find out that my room I had booked 2 weeks prior was not available. No one contacted me all day to notify, and I was sent 20 minutes away to another hotel. That hotel also had no room for me and at 10:30pm I got lucky that someone canceled and I was able to take their room. I had to drive an extra 30 min in the morning to get back to the airport. The hotel had an underwhelming response to the inconvenience and poorly managed situation. TRIPADVISOR.COM USER
One of the better places to stay while in Tampa
Mar 2nd, 2020
I’m this place was awesome. Staff was so helpful and friendly. After a bad experience at the holiday inn Clearwater, the staff here at the Marriott were magnificent. Rooms are clean and the property is so pretty. I plan on going back in April and will be staying again at the Marriott. TRIPADVISOR.COM USER
Go somewhere else!
Mar 1st, 2020
The room is clean, the bathrooms walls have hair all over them and there is no coffee unless you pay for it. What kind of Marriott is this? Go to a cheaper hotel where they give you coffee. Sorry I draw the line at coffee in the lobby. Marriott you just lost 2 customers as I will no longer book and won’t let my spouse book with you either. TRIPADVISOR.COM USER
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