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at the Tangla Beijing
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Very old hotel, but great services
Aug 31st, 2020
Tangla is a vary old hotel with limited restaurants and food services. Tang Yuan restaurant, opposite of the main building, serves Cantonese food, delicious and of high quality. The other buffet restaurant is so so, & the Japanese restaurant's closed. Their advantage is its location, close to subway and many buses. The Capital Museum is just cross the road, well worth a visit. Their best assets are their staff, particularly their concierge boys. They are always ready to help and nothing is too much for them. A big thank you to them. their cleaning team is also wonderful (due to my husband work, we stayed there for quite some time), our room was always cleaned spotless. The hotel itself should be three stars, the fouth star goes to their staff. TRIPADVISOR.COM USER
Not very good -Old hotel
Dec 3rd, 2019
Room a bit old. Though good size. Bed comfortable. No fridge in the room. Many electrical plugs not working. TV remote not working well. Room service bad. (No menu in the room for room service. ) Almost no choice (3 or 4 after 22:00). (Probably because most are using delivery , but not a reason to have many items on menu not available). Staff very nice though doing their best to help. Nice swimming pool (18m). Gym has good equipment but: Gym and pool close at 22:30/22:00 resp. Never seen such a small changing room at the gym. No towel offered at the gym (“there are no more”) Overall I think for a bit more you get get way better. TRIPADVISOR.COM USER
Food Hit & Miss As Was Executive Lounge
Aug 10th, 2019
Stayed on the Executive Floor for a week. Executive Lounge closed on a Saturday and Sunday, so for 3 days there was no advantage in paying for that facility. Never been to a hotel and staying on an Executive Floor with a lounge like this one. Little in the way of extras provided, drinks restricted (even when available). Staying so long where I had breakfast, lunch and dinner in the hotel I just could not face eating there towards the end of the stay. All 3 meals were virtually the same, poor quality and NO variety. Things ran out on a regular basis and staff did not know that once they have that they should be replaced. Plenty of staff, but with little idea how to accommodate guest requests. The location is great; 5 min walk from the metro, which we used on a very regular basis. Hotel rooms had mosquitoes, not bad for a hotel with sealed windows. The air conditioner was a challenge. Lucky to get the room down to 22C, always seemed to be 24.5 until efforts to get the heat down. The Executive Lounge was like a sauna (when actually open). TRIPADVISOR.COM USER
Arrived to find my room had been given to someone else
Jun 3rd, 2019
Flight to Beijing was delayed and thus arrived at this hotel close to midnight, only to be told by reception staff that they had cancelled my booking and gave my room to someone else. Staff said that they had called me earlier that day to confirm my reservation and chose to cancel it as I didn't return their call - I was on the plane. Hotel was fully booked and thus I had to find another place to stay in the middle of the night. Staff did not issue a single apology throughout the ordeal and maintained a self-righteous attitude. Horrible service and would never come again. TRIPADVISOR.COM USER
First time in Beijing
Apr 29th, 2019
The hotel is convenient . All the shops and restaurants are just around the corner. You just walk a short distance for the subway. The hotel staff is helpful especially from Concierge Hanson 董航 and Front desk Gary. They provided a professional services that I am very appreciated. Overall, the hotel is worth to stay for vacation. TRIPADVISOR.COM USER
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