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at the Tenaya Lodge at Yosemite
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Feb 16th, 2021
Came up to Tenaya as a break from LA County shutdown. Property was in great shape and the staff was very friendly and accommodating. Even with the dining restrictions they made us feel at home and welcomed. TRIPADVISOR.COM USER
Great Explorer Cabin Experience
Dec 31st, 2020
My family stayed in the Explorer premium cabin on the week of Thanksgiving from Monday through Friday. Overall a great experience; but let’s keep things in perspective. A special thank you to Alayna M at Jackolopes who served our 4pm outdoor Thanksgiving dinner. She was so attentive to our needs that she knew what we wanted before we could ask for it. She really took care of us every step of the way and we are very thankful for such a wonderful dinner. We checked in on Monday shortly before 5pm. We were in line to check in, and with only two people at the desk, it took a bit of time, but the process was smooth. While we waited for check in, we saw that the crowd was already forming outside the Jackolope restaurant which opens at 5pm. During our checking, they were booked up to their 75% max capacity. It should be noted that their COVID rating was rather low (yellow, I believe at the time, but I’m guessing it went up since then) when we checked in. Of course, we also knew that things would change after so many people would converge in this one location. We chose the cabin because we knew that we would be away from everyone. This literally meant that we had to drive from the lobby to our Explorer area just a quick hop down the CA-41. Our cabin #8 has two bedrooms (I assume all are the same), a living room and a bathroom. The bedrooms, while small, had 1 king size bed in one and a queen in the other. Both rooms had their own AC and their own flat screen TV. The rooms are definitely small but they worked for my family of 4. Each bedroom also has their own small (i.e., tiny) closet. The bathroom is simple but nice; the granite counter/sink is an upgrade from the plasticky counter in the hotel rooms (we’ve been to the resort a few times before), and the first impression of the shower is very good. Not quite our style, but definitely works for our few nights’ stay. Just keep in mind that the toilet and shower are low flow, and during your stay you will not have house cleaning. There is also a small kitchen consisting of a sink, small refrigerator, microwave and some cabinets. There is a also a tiny peninsula along the hallway to sit on their two stools. This worked very well for us, as most of our meals were take outs. Just know that the plates/cups/utensils are all disposable, so bring your own if you want real mugs and knives (we did, and are glad we did. and don’t forget dishwashing liquid). The hallway leads from the entrance and living room to the two bedrooms and the bathroom. The gas fireplace in the living room just beneath the TV was terrific – it kept the whole cabin warm and added to the ambiance. The living room TV was a central location for my wife and me as we watched TV. The kids were in the bedrooms and on wifi (which by the way worked very well). Given that it’s a cabin, we need to be a bit more lenient in rating the place. I will say that the amenities do have their setbacks – the microwave is really loud, the refrigerator constantly makes ice, and you can hear the hot water being pumped into the cabin when someone takes a shower. And, the AC/heating systems have bright lights showing the temperature, which we had to cover up. But these are minor issues when considering that the cabins gave us a level of separation from the rest of the resort. And let’s not forget that the resort is just a few minutes away from the south entrance to Yosemite. The resort texted us when we were in our rooms; this became our primary form of communication and it worked very well. Each morning we texted them so that they can pick up our garbage and recyclables (mostly the containers from our take outs) and we one time had them deliver some new towels. Since they can’t enter the cabins during our stay, the exchanges were done by leaving our things in the porch. The resort has a few options for food: • We ate at Jackalope for our first breakfast. We went for the buffet based on our past positive experience; they were very careful to maintain 6 feet distance from each table, and even the server was careful to maintain distance whenever possible. The buffet worked such that the food was behind the glass and the restaurant staff would fill the plate as we went down the line. We felt very, very safe. This is a major downgrade from the buffet we used to have here, but this is the pandemic after all. Unfortunately, the food was subpar in that the scrambled egg tasted funny and the pancakes were hardened on the edges. The bacon and sausage were fine, and my wife says that the blintz was good. The kids enjoyed the hot chocolate, though on the sweeter side. The price point was good, but we decided we would not return. • The Jackalope also makes room service food. Room service works such that you call in the order, and when the food is ready, they call you back and you will go to a kiosk in the lobby to pick up. Due to COVID, all food must be paid at pick up and you cannot charge to your room. This actually works well in the end because you don’t have to check your folio for meal charges. • We actually had our Thanksgiving dinner at Jackolopes. We had originally reserved the main Thanksgiving buffet but opted out when we found out that everything was indoors. Jackolopes gave us the option to eat outdoors, which worked well. Admittedly, the 4pm dinner started off somewhat warm, but by 5:30 when we were done the air was 38 degrees. Our dinner consisted of the turkey dinners and a pork chop dinner. All was very good; the food did get cold quick because the outside air was rapidly dropping, but it was the price we paid to stay safe in the pandemic. • The deli just outside the restaurant has very similar foods. In a few cases, they are identical. If you don’t want to wait for your food and pay tips for room service, just go to the deli. They have coffee and other drinks, hot breakfast and sandwiches, etc. • Timberland makes pizza. They are located just outside the cottages, and you’ll have to walk up the hill for the pick up. Currently, they only serve pizzas. The take out at the resort works well. One time, Jackolope made an error on the order but they fixed it right away, so we were very happy. The only catch is that I hadn’t noticed it until I was back in the cabin, so I literally had to drive back to the resort to get the replacement. The drive is only 3 minutes, but it is a pain. I guess it’s a small price to pay to have some seclusion away from the rest of the crowd. At night, the Explorer cabin area has a couple of fire pits where people can enjoy the fire outside. At near freezing temps though, my family did not partake. The Explorer area also had limited service – no separate registration, activity area, wine/cheese event, smores, etc. All of those activities are unavailable during this time. But what is nice, however, is that there is a short trail that runs behind our cabin. It runs along a “river” that leads to a pond. It’s actually quite nice and calming. There are even chairs along the waters for people to enjoy the tranquility. We think that the cabins would be a wonderful place to stay in the summer when there is no pandemic. TRIPADVISOR.COM USER
Great family weekend
Dec 5th, 2020
We went for a little get away for the weekend and enjoyed every minute of it. We stayed in the Explorer cabins with the kids. We had a perfect location cabin 14! The kids loved the bunk beds. We would definitely come again! Cindy helped us with a few things while we were there and she was AMAZING . She definitely went above and beyond she’s fantastic. TRIPADVISOR.COM USER
WE LOVE TENAYA LODGE!
Nov 30th, 2020
Not only is this place surrounded in beauty but the fact that we can bring our whole family ( fur babies) makes this place the best place ever! It’s like even the pets are so excited to be a part of the trip that they all seem to be on their best behavior! TRIPADVISOR.COM USER
It’s just okay
Nov 30th, 2020
The Tenaya Lodge is a shame because it’s a shadowy of what it should be. First off, as many have said the check-in process is comically bad and disrespectful to paying guests. We spent $500 a night, which is actually lower than normal for a cabin and had to line up for 30 minutes, only to be told at 5pm (an hour after check-in time) that the room wasn’t ready. They said they’d call to tell us it was, never did. The service isn’t good at all. In the Explorer cabin they have a sign saying they like to include a walking stick and board games but there were none. They made the food as inconvenient as possible during covid. Instead of delivering food, they want you to come get it, in a crowded lobby with tons of people waiting for food and trying to check-in. They’ve taken every effort to crowd people in. The only reason the rating isn’t lower is because the bones are all there. The cabin was great, the food was actually good at the restaurants, and the location can’t be beat. Unfortunately they take that all for granted and disrespect customers and the concept of a hotel. Very little incentive to do this versus Airbnb. TRIPADVISOR.COM USER
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