Terra Nova All-Suite Hotel

17 Waterloo Road | Kingston  [SEE MAP]Kingston  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent all around,service,food, rooms, boutique experience

Aug 25th, 2019

Have been a many times repeat customer at the TerraNova hotel in Kingston and it always delivers 5 star ambience, service, food, facilities, rooms. Many of the staff remembered us fron prior visits and gave us the usual warm welcome. A special mention for David who made sure we were well taken care of on arrival and Damian who was always making sure our every needs were taking care of when we dined at the restaurant. I would highly recommend this hotel to anyone looking for classy boutique accomodations and top notch service. Always a pleasure. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Where to stay in Kingston.

Aug 18th, 2019

Stayed here for a few days before moving on to the north coast. Great hotel that is classically styled, sophisticated and very friendly. Had brunch here on many occasions and is always excellent. Restaurant serves great food and all of the staff are helpful and friendly. The bar is outstanding and as good as anything that you can find London. Room service can be a bit hit and miss but eventually sorted out with a few phone calls. (For example, dirty towels removed from room but not replaced). Just across the road to Devon House, short drive to the harbour and a half hour drive into the Blue mountains. Highly recommended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I would stay here again.

Aug 17th, 2019

We came to Jamaica for a family reunion and both my brother’s family and mine decided to stay at Terra Nova based on Trip Advisor reviews. It is a wonderful hotel with excellent, courteous service, comfortable rooms and a central location in Kingston. You felt like you were at a home away from home. The Jamaican breakfasts are the best I have ever had. It was wonderful going for a dip in the pool to cool off on a hot day. We loved hanging out in the Regency bar in the evenings drinking Appleton rum on the rocks and catching up with family. Oh, and you have to sample the bread pudding at the patisserie. It is delicious. You are a short walk to Devon House and Jo Jo’s just across the street has good jerk pork. But the service is the reason why I would return. From the moment we stepped off the plane and were greeted at the airport by Steven, we were treated with attentive-without-being-intrusive service. People brought towels for us on our first day by the pool without us even asking. My iPad was returned to me when I accidentally left it in the bar before I even noticed I had left it behind. From Damian who served us at breakfast at the Terrace, to Kefian who introduced me to Appleton rum on the rocks at the Regency Bar and Jamita’s beautiful dessert presentations at the Patisserie, we were made to feel welcome and at home. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Love this hotel!

Jul 18th, 2019

The Terra Nova is an elegant, comfortable and friendly hotel with impeccable service and excellent facilities. The restaurants and bar are world-class, the rooms are spacious and well-appointed and the grounds are well-kept and inviting. There is always something happening here and you sure to make new friends. The manager, Franklyn and Jerome, the bar manager invited us to a cocktail reception the night we arrived and we had a wonderful time meeting other guests, sampling the food and drink available at the hotel and learning about the hotel's history. The breakfast buffet goes beyond the customary hotel fare with delicious, authentic Jamaican dishes as well as cooked-to-order eggs and omelets, fresh fruit and cereals and Blue Mountain coffee. The location is convenient for business and vacation travelers. Highly recommended, I wouldn't stay anywhere else in Kingston. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Family trip

Jul 9th, 2019

My sister and myself traveling from Florida had an amazing experience in our 5 day stay, from the minute we arrived the staff was so professional and extremely friendly. There breakfast buffet was one of my many favorites at the hotel, but I must say there inside and outside bar had great service, music and dancing, loved the bar manager. Overall our entire stay has left us with such wonderful memories we will cherish forever. I am so very thankful to my associate Jason at work for highly recommending Terra Nova. From my experience I shall be doing the same to anyone traveling to Kingston. Can’t wait to return. TRIPADVISOR.COM USER 

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