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at the The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection
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Sep 21st, 2020
My husband and I stayed for two nights this past weekend. We arrived and check in was smooth, they upgraded our room for us because we mentioned we were celebrating our anniversary which was nice. The hotels exterior, lobby and restaurant areas are beautiful but the room itself was pretty outdated. We purchased the golf package which was a great price and the greens were absolutely beautiful. We were an hour and a half behind pace. There were 4 groups at the same hole from hole 8 and on. The marshals did not seem to really care which was kind of disappointing and made for a long day of waiting. We were very disappointed with the food. We had supper Friday night at the restaurant, not worth the huge price you pay. We decided to try the food once more for breakfast in bed but it was also a flop. Our food arrived one hour after we ordered and it was dry & cold. Thank god our room had a microwave! If you want cream, sugar and butter etc. you have to specifically ask for it, We ended up calling for someone to send some up. From then on we decided to eat off the resort. We were told in town that the kitchen is now under new management due to COVID and the previous chef left. Which was such a huge loss for this place. We definitely felt like this hotel was way overpriced for what you get and not worth the hype. I would consider coming back here in the summertime to use the outdoor pool, that area is really nice. We would choose to eat elsewhere tho if we ever did go back. Overall I would rate the Algonquin Resort itself a 3 star. The Algonquin Golf experience a 4 star. TRIPADVISOR.COM USER
Sep 11th, 2020
The pools are fantastic - water slide comes with the indoor with a tube that wraps around outside right beside the hot tub - we stayed well after hours in the tub and staff never bothered us to leave. Restaurant was great - wonderful pizza and drinks - and no stress about leaving a half hour after check-out. Magnificent views, they upgraded us with no request from us to do so. Free parking, and the area is a wonderland. More than lives up to its reputation. Walking distance from town. Go here now. TRIPADVISOR.COM USER
Arrived annoyed and left happy.
Sep 5th, 2020
Im glad I waited to write my review.... I stayed at this hotel for three nights with my family and dog. Kids 8,10,11. I know that things aren’t “ normal” because of covid, but on my first day/night there are some basic service measures lacking, for example, The little kitchenette didn’t have anything in it or dishes etc.... we brought food to fill the fridge and pantry so we needed some basic things. It was very difficult to get ahold of the front desk and kitchen. The next day Linda (I think her name was) changed my mood as she was fantastic. We constantly had to call for garbage bags and toilet paper. I didn’t mind so much that house keeping didn’t come due to Covid, but I was a little surprised that our room wasn’t cleaned throughly upon our arrival. For example, there was popcorn in one of the cupboards and the paper in the drawer was stained and dirty. Pros: kids had a lot of fun. Pool was great as was the hotel restaurant, Braxtons. Also, we did the ghost tour and that was cute. Hubby and I had a nice time having a drink on the veranda in front of the hotel and sitting in front of the fire place in the front garden. Very pet friendly. I will be back. TRIPADVISOR.COM USER
Still Majestic, but not quite like I remembered...
Sep 4th, 2020
My husband and I had meetings in New Brunswick so we decided to take our two daughters (ages 9 and 13) along, and tack a 2-night stay at the Algonquin on to the end of the trip. My husband and I had each been there as teens and we were excited to show it to our own kids. Staff were friendly and everyone seemed to be following all the Covid rules and regulations so we felt safe. We stayed on the fourth floor in the main (older) part of the hotel and our girls were delighted to discover we were just down the hall from what was said to be a haunted room. They were really excited and read everything they could find online. They even FaceTimed their cousins at home to show them where they were. So it goes without saying that finding out about the nightly ghost tours from the host in the restaurant (and then confirming with the front desk) was the cherry on top for them. We had late reservations at Braxton’s the night we arrived so we decided we would do the tour the next night. Before we left to do some sightseeing the next morning, we checked with the front desk again about the ghost tour times and we were all disappointed to find out that “the staff had decided in their meeting not to do the tour” that night. I wish it was a more scheduled thing so it wouldn’t just randomly get cancelled at the last minute. I get it, the summer staff is coming to the end of their season and are less enthusiastic at this time of year. It’s just too bad staff in the restaurant got us hyped about it. Maybe if they had said, “they don’t happen every night, but you could check in the morning” it wouldn’t have been such a let-down. Aside from that, the decor changes the Marriott has made to the hotel are all lovely, and our deluxe-two queens room was cozy and comfortable. Little details like the sensor lights in the closet and the sepia-toned photos on the walls, showing the resort back in its hay-day, were nice touches. We enjoyed the indoor pool and water slide with our younger daughter and it was really nice to sit out under the covered verandah at night, listening to the rain fall. Sadly, Braxton’s is not the “special occasion” restaurant it seemed to be when I was a teen. It might have been due to Covid, but the space seemed kind of stark. The decor is fairly dark to begin with, so maybe a candle on each table, just to warm things up would help..? We were also disappointed in the menu as it was so basic and seemed uninspired, yet it’s the usual “fancy restaurant” prices (which we don’t mind paying if the experience is worth it!) Again, we figured it was maybe a Covid-thing and hopefully once things settle down, the menu will be livened up and the space will be warmed up in some way. Needless to say, we only had one meal at the resort. There are plenty of great options in the town so that didn’t hinder us too much. (The Cafe in the Garden at Kingsbrae was wonderful for lunch!!) So while there were a few disappointments with our stay, it was a nice couple of days spent as a family, in one of Canada’s most historic resorts. *Special mention to the friendly young bellman who greeted us on our arrival on the afternoon of September 2. He made us feel welcome right away. TRIPADVISOR.COM USER
Not Worth the Detour
Sep 3rd, 2020
The Algonquin is well-known among the Maritimers to say the least, and having heard many positive experiences from friends and family I decided to take a detour and check it out. Although the resort itself was quite a historic piece, the building was well-maintained inside out and the ground was well-kept. Staff was friendly and acknowledged my elite status with somewhat of an upgrade. The room was tastefully designed with local touches, although quite small and lacking amenities, e.g. a fridge or a TV that is big enough to be “visible” from the bed. Bathroom was particularly tiny as well. Restaurant was very much overpriced. Social distancing rules were in place however nobody seemed to be enforcing them, especially dangerous considering the older demographic here. All in all the experience was sub-par, unless the rates are reasonable this may very well be my first and last visit. TRIPADVISOR.COM USER
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