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at the The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Delightful Staff and Well-Situated For Exploration of Downtown
Dec 9th, 2019
This Doubletree occupies the site of the old American Hotel. In homage, it has a 1960’s theme. Our rooms were clean but were showing some signs of wear and tear. The bathroom has an odd barn-style door where either the bathroom door can be closed, or the closet can be closed- but not both. The hotel is ideally situated for exploring downtown—many attractions can be walked to by the moderately fit (if you don’t mind an occasional hit) and there are lots of great restaurants, also in walking distance. Although the hotel does not offer transportation from the airport, there is a MARTA light rail line that runs directly from the airport with a stop about one block from the hotel. The absolute best thing about staying at this location, however, is the staff. With minor exceptions, all of the staff were friendly and exuberantly helpful. In particular, GeRel at the front desk was a delight— going the extra mile in so many little ways. He also provided recommendations regarding area dining—in each case, his recommendations were spot on and helped us to find wonderful, local establishments that we might have otherwise missed. TRIPADVISOR.COM USER
Overall great experience!
Dec 6th, 2019
I loved this hotel! Every single staff member I interacted with was lovely! Cheerful, genuine and helpful. The valet attendants were extremely helpful and nice, housekeeping was so cheerful and the front desk was so friendly. The hotel has a mid century modern look to it that is tastefully done and makes you feel like you are in an episode of Mad Men. The rooms seemed to have been updated recently and were very clean. If there was any issue it would have been that the complimentary internet was a bit spotty at times but not enough to significantly impact the quality of the hotel or my stay. Would definitely recommend! TRIPADVISOR.COM USER
We gave a great party for 70 persons
Dec 5th, 2019
The staff was excellent in planning both menu items as well as room setup. So easy and pleasant to deal with. AV setup worked perfectly. Quality of food excellent. Some of our guests stayed at the hotel and found it so convenient to all the downtown sites. We found the management was so helpful with whatever we needed even at the last moment! TRIPADVISOR.COM USER
Great stay and friendly staff!
Dec 5th, 2019
Great stay and friendly staff! The room was very nice and very clean. The pillows were not great, and although they looked thick, they were thin and insignificant after laying in them for 5 mins. The bed was very comfortable. TRIPADVISOR.COM USER
Dec 3rd, 2019
The location is fantastic and the staff was amazing! Rooms were lovely and the balcony was a wonderful bonus!! This will be our go to place when we are there for Tabernacle events! Walked to Ted's and Centennial Park and the Tabernacle.....Loved it! TRIPADVISOR.COM USER
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