Loews Boston Hotel

154 Berkeley Street | Boston, MA 02116-5107  [SEE MAP]Boston, MA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Great place to stay

Jan 13th, 2021

Over all I thought the stay was good and the front desk was courteous and informative. The only issue I had was when I went to shower early in the morning for my 6:30am business meeting, there were hair all over the walls of the shower from the prior person who stayed and were not cleaned off. In the Covid era we are working through, ensuring that the sites where we stay for work are clean is of upmost importance and that was the one area where I was disappointed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Just What We Needed

Jan 1st, 2021

We had the opportunity to get away for a night in Boston one more time before saying goodbye to 2020, and Loews Boston was the right place at the right time. With three teenagers in tow our days of squeezing a family of five into one room with a crib / rollaway / sofa option are gone, we needed two rooms, preferably adjoining. No problem, says Loews, hooking us up with back to back rooms at the end of a quiet hall, and it took my kids all of 5 minutes to lock themselves out of their room. The rooms are very nice, exactly as described - bed, desk, tv, fridge, etc. I found the little things were what made it. Getting up in the middle of the night to use the bathroom? Motion lights spring to life when they see you coming so you don't have to wake anybody up. The shower was big and spacious, and I wish I'd noticed the heated towel rack sooner! The tv's actually have Chromecast built in, so if your kids no longer do live tv and would prefer to stare at their phones, now they have the option of playing their content on the big screen. I love the subtle transition this represents - no more arriving at the hotel and wondering what's on. Got your phone or laptop? Play your own. The location of the hotel is right up against Newbury Street, an easy walk to the public garden and theatre district. We found it easily (and got back out to the highway equally easily). Parking's a little tricky, as the nearest lot is a block away, but we were encouraged to park right in front of the hotel, check in with our bags, then move the car at our convenience. One last thing that I'd not seen before, that I think all hotels should adopt? When checking in, they sent me a text that said "Just respond to this with whatever you need." I don't know if that's a regular convenience thing or a covid related less human contact kind of thing, but I'm just the type of introvert to be all over such a feature. Forgot to ask about checkout time? Text. Question about my bill? Text. No need to talk over a television, or wake up my wife. Easy! All in all a very nice place, and a nice way to get out of the house for a bit and have a mini vacation with the kids before the normal routine resumes in a couple of weeks. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Honeymoon in Boston

Nov 21st, 2020

Our room was very comfortable. The whole hotel was clean and lovely. The location was absolutely perfect. Even at 7 months pregnant, my husband and I easily walked everywhere we wanted to go. All of the workers we encountered were very friendly and helpful. It was a wonderful experience and we will certainly be back TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Work trip

Nov 17th, 2020

Business trip in the middle of a pandemic. Contactles check-in was easy and safe. The rooms are huge and super clean. Ryan front desk attendant was amazing he suggested restaurants and nearby sights. I enjoyed my stay I would book again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing

Nov 17th, 2020

Was in town visiting friends during a pandemic. Ryan made the check in process seamless, offered parking options, and overall just made me feel comfortable. He is the perfect employee to set the tone of the stay. Beautiful clean rooms and will stay again. TRIPADVISOR.COM USER 

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