The Brown Hotel

335 W Broadway | Louisville, KY 40202-2167  [SEE MAP]Louisville, KY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

The Brown's Legacy Shines On. 10/10

Apr 17th, 2020

The Brown hotel is steeped in tradition, history and legacy, and they have succeeded in protecting every inch of it. That is a difficult task in a world where so many are obsessed by modernity and gadgets. Staying at the Brown was like stepping back into history, and every detail resonates. The lady pianist in the foyer was the perfect prelude to dinner, a charming and highly talented musician, and dinner at The English Grill was sensational, as was the accommodation and welcoming staff at every turn. I highly recommend The Brown as an escapist retreat and where you are guaranteed to be looked after with the best service. 10/10 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Unfortunate

Apr 11th, 2020

I waited a few days before writing this. The reviews are correct in terms of this being a historic, quaint hotel, beautiful in fact. However, there were absolutely no amenities due to Covid and yet they still charged their same rate. I pointed out that my TA site reflected a rate that was $35 cheaper that what the girl at the registration desk quoted. But they would not budge. Really ???? I understand they still have overhead, normal operating costs, etc but in times like this, I really think they could have been a little more sensitive to the crisis we are in right now. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great experience at a historic hotel

Mar 9th, 2020

Nicely kept historical hotel. Staff were helpful and friendly. Rooms were well maintained. Exceptional staff on my floor, tending to the daily room maintenance. She greeted me each time I saw her, made sure the room cleaning did everything I wanted. The valet staff were very friendly and accommodating, especially when, at the last minute, I needed to move up my airport shuttle time. Front desk staff always greeted folks with a smile, were efficient, and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A wonderful experience always

Mar 8th, 2020

Our room was great as always. Very comfortable and so well appointed. Food was the best in Grahams as well as the banquets. (Is there a New chef?) A little attention to how to serve would be in order? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lots of History in the Brown Hotel

Mar 8th, 2020

Been staying here since 2009 for two meetings a year. Feel like part of a family and am treated as such. Everyone is so courteous, from the minute you pull up to the valet stand, through the front desk, the bar, and house staff. Some have been there as long as we have been coming and always recognize us. We always loking forward to coming back! TRIPADVISOR.COM USER 

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