The Camby, Autograph Collection

2401 E Camelback Rd | Phoenix, AZ 85016  [SEE MAP]Phoenix, AZ  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Expected it to be better

Aug 4th, 2020

I booked this hotel based on its location and unique style. The hotel has no concierge lounge, also no market store. The Artisan restaurant currently closed, shame. Room was decorated well and had stylish art throughout with nice furniture. The entrance to the rooms needs some attention. They have painted the entrance in Navy and Im not sure it works, its deffo a cheap paint job too. Mini fridge is simply a beer fridge and is very poor, the bathroom vent did not blow so would steam up easily. Showers gels etc were well stocked. No lotion, no vanity or shower caps. Ice is to be collected from the lobby. The hotel has tried to be stylish and unique but I don’t think its worth the inflated prices/points. As others have said, valet parking service was great but price is too much. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Dirty bathroom!

Aug 3rd, 2020

Overall I had a good stay at this hotel. The staff was very nice. Samantha at the front desk was exceptional. The valet parking attendants were very professional and helpful. The hotel was beautiful and the decor was super cool. The worst part of the stay was the cleanliness of the facilities. I arrived late when I checked in and was looking forward to a nice hot shower and then to bed. The bathroom needed a good scrubbing. I noticed blood spots on the floor of the bathroom. Luckily I had some cleaning supplies with me and cleaned this up right away. When this was brought to the attention of the front desk, I was assured that housekeeping would deep clean my room the next day as requested. The next day the room was cleaned more thoroughly, however the shower was still gross. It needed a good scrubbing with some bleach. The pool area was also less clean than expected. There were no dry towels to use and the pool had so many hairs and debris floating in it. it was also frustrating to pay $35 per day for valet parking. They did however offer a cheaper alternative in parking next door at the movie theater, but this was a little inconvenient with little ones. I guess I expected more from this hotel in terms of service and cleanliness considering the cost and location of the property. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

i hope it's a one off due to Covid

Jun 26th, 2020

Stayed here one night for Memorial day weekend. The positives are good location and the cool retro decor rooms. Arrived around 10 PM from Sedona to a very nice lobby but all went downhill from there. A big group arrived just before me and only one person was working at the check-in so I waited 15 min and gave up. Waited on the sofa until 10:30 PM. Didn't get check-in until 10:40 PM. While taking a shower, found out the shower gel bottle was empty. Next morning got woken up by the TV sound from next door around 7:30am. Definitely not coming back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Covid 19

May 30th, 2020

All dining facilities are closed. No in room dining either. I understand the current pandemic and all power to you but put it on your website. Don’t mislead your guests. You are supposed to be a full service facility. I have a fractured foot and I have to walk across the in 111 degree heat to get a bite to eat. Had I known that your hotel offers no food I would have booked some place else. By the way no cleaning services either for stays less than 5 days... TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Such a gorgeous hotel in great location

May 30th, 2020

Absolutely stunning property with such great decor and features throughout. Julianna helped not only get a beautiful room but also helped us find local restaurant which was so delicious and walking distance. Will definitely be coming back but thanks again so much for the great stay! TRIPADVISOR.COM USER 

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