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at the The Capra Saas-Fee
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A wonderful Stay!! Highly recommended!!
Jul 31st, 2020
We really enjoyed our stay at the Capra. We were welcomed by the hotel Manager and the concierge. They gave us welcome drink and explained us about our stay there. Hotel staff is extremely helpful and friendly. Room was very nice and we slept very comfortably. If we go back to Saas Fee We will stay at The Capra!! TRIPADVISOR.COM USER
A fantastic find -- charming, luxurious and with every detail looked after
Jul 25th, 2020
Fantastic boutique hotel with impeccable service. Everything -- from the welcome drink to a departure snack to take with you in the car -- reflected a caring attitude and a desire to make you feel welcome and at home. The junior suite we booked was well appointed and the hotel is centrally located. Can't recommend it highly enough. TRIPADVISOR.COM USER
30th wedding anniversary
Jul 13th, 2020
Everything was perfect, as always. We stayed at the Capra already 7-8 times, feels like home now, but obviously with all the 5* extras. Personnel is amazingly friendly and helpful, room as good as it gets in authentic style, we got extra attention for our dog Jake, who’s become a star up there! We will keep on coming back. TRIPADVISOR.COM USER
Definitely not a five star hotel
Jun 15th, 2020
With high expectations of a stay at The Capra we were disappointed in almost every aspect of this hotel. To begin with our suite was facing a parking lot . In a car free resort we did not expect to see nothing but cars . I could see that the hotel was trying but failed in their efforts - things that should be common place in a 5 star hotel . The one steam sauna did not work for our entire stay , their blow dryer was impossibly heavy , scratchy pillows in the room , warm drinks in the mini bar , ill functioning thermostat in room. All small things added up to a hotel not worthy of their 5 star rating We had just come from a week in Zermatt at a 4 star hotel that was superior in every way . In addition , we were there in March 2020 when northern Italy was on lockdown . We left a couple days early since we had to get all the way back to our home in a Hawaii . They were not accommodating in any way . As it was we left early , paying for 3 nights that we did not stay. In those crazy and uncertain times we expected some flexibility with their room charge policy but there was none . Let this be a warning to people looking for a luxury hotel - The Capra will disappoint TRIPADVISOR.COM USER
Chris and Nikky Hill
May 31st, 2020
As soon as we entered the Capra we were greeted with friendliness and service including a personal greeting from the hotel Manager who offered us a welcome drink in the cosy comfortable lounge. This was our first experience of things to come. The friendliness and service from the staff and the manager was consistent throughout our stay and genuine. The hotel is spotless , contemporary yet traditional with its wood floors, roaring fire and tweed cushions. Yet the spa , the bathrooms, the toiletries, glasses and finishing touches are what you would expect from a clean finished contemporary hotel. We are very picky about the finishing touches, service, neat edges, nice glasses, cosiness, clean spas. The Capra achieves this. They also have their own ski locker just down in the village . We popped into Intersport along from the Capra,who were excellent, chose our skis and boots, etc and then they and the Capra simply dealt with delivery of the equipment to and from the hotel locker. Everything was seamless and genuine. The resort itself is very Swiss and quaint.It is more for beginner and intermediate skiers and its not terribly lively but some scope for an apres ski drink and restaurants to chose from. However apart from an apes ski drink we just wanted to luxuriate in the Capra. It is like another world within the resort and the food and drink and ambience is excellent. We cannot wait to return. TRIPADVISOR.COM USER
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