The Chattanoogan

1201 Broad St | Chattanooga, TN 37402-2708  [SEE MAP]Chattanooga, TN  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 3


Jan 4th, 2021

Hotel was pretty. Room had a great view but price was steep compared to others for same price range. Pool area was ok, hot tub was broke. The breakfast was way too expensive but convenient since it’s on site. I would not stay again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Decent stay

Jan 2nd, 2021

The Chattanoogan is an overall a decent hotel. Well located, in walking distance to many quality restaurants, which makes up for the hotel’s lack of dining options (only offered a small grab and go coffee shop and a rooftop bar). The WiFi in our room was spotty, which they apparently have been working through for some time. We also requested to have our room cleaned, in the middle of our 3 night stay, but this never happened. The spa also books fast so be sure to book well in advance! Friendly staff and nice atmosphere. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Good property, Excellent service

Dec 9th, 2020

arrived here at almost midnight after a long drive. I was tired and not happy when Carly at the front desk was unable to find my reservation. It turns out that my fat fingers booked it on the wrong day. I was impressed at her attitude as she quickly changed my reservation to the right nights. It's midnight and this person has more enthusiasm and energy than I have had in weeks. Throughout the check in process she did about 10 things that impressed me. We chatted about where I was from and some of her favorite properties in my area. While checking me in she went over the amenities of this new Hilton property and gave me two "can't miss" activities in the Chattanooga area. Typically, I just want me key so I can go to bed. Since she was multi tasking, it took no more time for her to give me some valuable information. I don't think I've had a better check in experience in the last decade. Great job, Carly. The property is very clean and looks to have been recently renovated. During my last stay I stayed at the full service Marriott a few blocks away. It was a bit tired, prompting me to try a difference property. I called the Moxy before choosing this property. The front desk clerk was not super helpful on the questions I had as far as parking. The Chattanoogan has their own parking garage and there's also a EV charger right across the street, which I needed for my Tesla. I think we'd all agree that our pandemic period expectations for hotels have changed a lot. This property is a winner that provided great service and great value. I don't know the area too well so I can't comment on it's location but it seems to be in a safe area and pretty centrally located. Free coffee in the morning which seems to have gone away at most properties. That shows me that they re trying under difficult circumstances. Give this property a shot. It checks all the boxes and wins with service. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Pre -Honeymoon

Nov 28th, 2020

We stayed here the few days before our wedding. This was not our first time at The Chattannogan, they never disappoint. Very spacious and Chic and Modern. The new roof top restaurant is excellent also. Highly recommend. Very spacious in comparison to other hotels in Chattanooga. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

First time to stay, not the last

Nov 15th, 2020

This was our first time to stay at the hotel. It will not be our last. Loved everything about this place. The staff(valet, front desk, High Rail and Patrick and the staff at the spa) were all friendly, knowledgeable and just a pleasure to deal with. The room was clean, clean, clean. The bed and pillows was sooo comfortable, a great nights sleep,the shower was powerful, the view was great!! Nice a/c, heat blowing out of vents with a thermostat not out of a loud through the wall unit. We even went to the spa and let me say wonderful staff especially Patrick who is so friendly and helpful! He is one of the nicest people I have ever encountered!! We went to the High Rail for dessert and let me say the Brownie s’more is one of the best desserts I have ever had. The staff was great, the place was clean. I have no doubt that anything you ordered there would be good! I would not have known construction was even taken place. I would not hesitate to stay here again. TRIPADVISOR.COM USER 

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