The Chatwal, A Luxury Collection Hotel

130 W 44th St | New York, NY 10036-4011  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Just a great hotel with friendly staff

Oct 24th, 2019

This hotel is really nice. Nice rooms, nice food, nice staff. Carol, the concierge, is kind and very service oriented. I really enjoyed my stay. The location is great too with Bryant Park on one side and Times Square on the other side. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic Stay

Oct 22nd, 2019

Hotel is obviously in a great location. The room - while not very big - was comfortable and practical. I had access to a patio which was nice since I visited in June. The bathroom was a little dated with way too many mirrors, but the built-in TV in the bathroom was pretty neat - probably convenient if you take a bath. I did get a room upgrade, so I'm pretty sure the rooms in that hotel aren't the biggest since it's a old building. The staff at the hotel was extremely friendly, they even ironed my dress shirt for free. Breakfast was very crowded but good. I did not take a look at the gym since I had a bad cold and wasn’t feeling great. I had a great experience overall and would definitely stay there again. Additional Info: I needed to stay one night in NYC for a business trip but wasn’t able to find any decent hotels at a reasonable rate and decided to utilize the Amex Fine Hotels and Resorts site to book a night there. Those hotels are usually in a higher category and more expensive, but I figured I’d rather spend $100 more for a good hotel than spend $250 for a mediocre one. I was lucky to get a free room upgrade and a few other perks. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great find

Oct 9th, 2019

This hotel is a hidden gem in plain sight! We stayed Labor Day weekend and had a terrific visit. The hotel is really well located - just around the corner from Bryant Park - but the service takes it over the top. Super friendly and very helpful. We would certainly return again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

My new Favorite New York Hotel

Oct 8th, 2019

The Chatwal is a hidden gem - only half a block from Time Square but completely quiet . Spacious rooms, exceptional staff with personalized service, great restaurant and bar - simply the best in New York. Far better than hotels that are twice the price. The spa is excellent and the gym is small but well-equipped. Every staff member, from the people at the door to the people who help with luggage to the front desk - all completely professional and friendly. The Chatwal will defy every stereotype you have of grumpy New York service - these people are great!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Superb again

Oct 6th, 2019

We stay at the Chatwal if we spend time together in New York. And it is always special, very special. The staff is super friendly and very service minded. From the guys at the door, the people behind reception, the cleaning ladies, room service, in the restaurant. Truly, every time, a superb experience. Thanks again. We will be back! TRIPADVISOR.COM USER 

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