The Cliff Bay

Estrada Monumental 147 | Funchal 9004-532  [SEE MAP]Funchal  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

fantastic 1st visit

Jul 22nd, 2019

we visited this hotel for the first time on 1st july 2019. from the minute we arrived at reception to leaving the hotel 7 days later the service was second to none. we were made to feel so welcome and shown to our room only minutes later. the room was spacious beautifully furnished and with a magnificent view from our balcony. the location of the hotel is ideal for a short stroll into town with a good choice of restaurants and excellent food. the restaurant in the hotel is excellent with a special mention for the al-a-carte breakfast. a special mention to the pool and bar staff at hotel who looked after our every need. we have been so impressed with the hotel we have re-booked to return the end September this year a very special holiday mark and janet cumbria TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A Fantastic Hotel on this beautiful island

Jul 19th, 2019

Having just had our fourth stay at this superb hotel and having spent two weeks on half board there is nothing we can say apart from everything was perfect. I hope with the huge extensions due to open soon the fantastic quality will remain at the hotel itself. There is nothing I can say that was disappointing and we will return hopefully. Credit to all the staff and that includes the dining room waiters, to the cleaning staff who rarely get much of a mention and the reception staff who were always pleasant and helpful. Thankyou very much. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic as usual

Jul 18th, 2019

We can not fault anything at the Cliff Bay. We come here to relax and wind down and are never disappointed. It has that special ambience that you don’t find in many places. All the facilities are excellent the staff exemplary. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very good but

Jul 16th, 2019

This hotel is in a wonderful location and is built and laid out to a high level. Our sea view room was very good. Breakfast was a buffet and usual busy but there was always enough staff to keep everything topped up and cleared away, with an option to eat inside or out. However any dealings with the front desk were painful. Check in took nearly 25 mins. This was in part due to the fact that during the check in process they try to sell you dining packages, wine packages,, excursions etc etc. On one occasion our milks were not replaced when the room was cleaned. We asked for some more at reception, not a major thing but the attitude was very poor. We did get them eventually but it was strange as all the staff away from the front desk were so customer driven. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Superb place to unwind

Jul 15th, 2019

I had friends booking a holiday here and my daughter and I were asked to join. I had been hoping to go to my preferred Greek or Italian islands but opted to join them instead. I am so happy I did. This hotel is pure unadulterated class. We were upgraded from a deluxe room to an executive suite to my delight. The room is huge and beautifully equipped. The view of the Madagascan trees and the Atlantic ocean stunning. I could write a long review at how this place pleases me- but as I am still in the hotel I want to relax, drink my Madeira and read my book. Personally, I’m not a fan of buffets, but the food is good if you enjoy them. I prefer eating at the bistro or the superb Il gallo d’ore which is upper end of course - it has two Michelin stars, but worth every penny. I really will be sad when this holiday ends. The spa is excellent too. Highly recommended. TRIPADVISOR.COM USER 

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